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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my failing hard drive on my 8 year old pc. It is very easy to use. My pc eventually crashed but I did not lose my data or photos and can easily access the data from my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price for the amount of memory!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD Passport 1TB hard drive from Best Buy. The first was for my wife, the family photographer, to store her pictures and this one was for me to store files separate from my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB 3.0 portable external hard drive is great for on the move. I primarily use it as a computer backup for my laptop but it's ideal for almost anything. It was recommended to me by Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Use for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper buying this then the Xbox Microsoft version. Gets the job done, would recommend dropping $20 more bucks and getting the 2 TB though. Didn't realize that till after I opened and used this.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Smart Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Passport has lots of room and I have never run out of storage space. I bought it because my computer crashed and I lost all of my data. I will never have to worry about that happening again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Used to back up multiple computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second we've purchased and would recommend to anyone looking to back up one or multiple computers. A lifesaver when our MacBook had to be sent out 3 times before being declared a lemon!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    have prior use and pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought another WD passport HD for back up. this one is easy to connect and forget. backups take place automatically. everyone should have one. my experience wih WD products has been excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great and simple to use for Time Machine backup on my MacBook Pro. Just need to format the drive to use on the Mac first....there are many youTube videos on how to do it.....very simple!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD - My Passport Ultra 1 TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Western Digital Drive, not because the first one failed, but because it has been that good. I decided I could use a second one, and when it went on sale, it became a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    High quality, solid support and information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, solid support and information from in store folks and installer at my home. A truly positive overall experience. Everyone knew what they were supposed to do and did it promptly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE DRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first external hd ive purchased so nothing to compare to. I do like this very much so far. pretty fast transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well for doing back ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I needed a larger drive for backing up my laptop. The included software for doing back ups is easy to install and easy to use. I am very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially it was everything I wanted. I'm not extremely tech savvy but one of the employees nudged me towards this particular item and I think it was a great investment at a resonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is great it's fast and small. I was able to fit all my files from my pc to it so now I done need my pc any more I can just use any laptop and still access my files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to protect files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with how easy this was to use and how quickly it downloaded all the files I needed. Good for the home user to be sure valuable files are backed up in case of computer problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy functioning product for backing up your computer records. I love how you can create your own backup program or actually do it manually. I'm very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Exactly what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I foolishly had not backed up some critical files on my really old desktop which, of course, finally failed. This portable hard drive saved the day and made it possible to retrieve and transfer my files. Now, I also have something that I can use to take files from my desktop and use wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I've bought 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older one, that works solidly, so I figured I'd buy another to back up my work laptop. Plug it in, download the app, and just run the backup. Pretty straight forward and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    GREAT FOR SMART TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONNECTED TO MY SAMSUNG 65” Class KS9500 9-Series Curved 4K SUHD TV FOR MORE DRIVE STORAGE. IT WORKS EXCELLENT AND IM BUYING ANOTHER FOR MY PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this in a pinch to backup a lot of photos that we were using for a ceremony slideshow. Worked great

    I would recommend this to a friend