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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,267 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    It's a decent backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for a simple data backup. It's fussy about what port it's plugged into, so once you set it up, do not move it! I needed something inexpensive at the last minute, and this thing does what it needs to do. It's not as user-friendly as a more expensive model, but it's ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit for a good price to save all of your da

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to save all of my information off of my old computer (the keyboard was starting to be non-functioning) before buying a new computer and this was an easy way to do this.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Loved my purchase and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research on the fail ratio between seagate and western digital before I made my purchase. I wanted it to be compatible between my mac and pc and I was helped with configuring it to do both by a very nice gentleman by the name of Mr. Finn. He was very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is one of the best portable storage systems I've found yet. Powers through the connection USB so no external power pack needed, good design and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    small, light and portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great! Replaced my old hard drive with this and it completely backed up everything on the old drive and still has plenty of space to back up computer files

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Noble Blue is a great deal and provides ample storage for what I needed. Plus it is a nice shade of blue!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works perfect. I've had it now for about 6 months and have had zero issues with it. Very satisfied with this product and recommend to anyone looking for one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard Drive works well to back up computer. We especially feel it is important to back up photos on our computer. This Hard Drive is easy to use & does the job we purchased it for.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Western Digital Hard drives.. they are reliable and have never given me any issues. I like the different colors too, so I can tell which drive I need quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external drive to store home videos on. This one was on sale and it was a brand I am familiar with. I plugged it in, loaded the videos, and it has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very portable. Fast. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even using USB 2.0 it transfers faster than my other (albeit older) portable drives. Would not hesitate in recommending. With initial use my pc recognized it almost immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent external storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this external hdd for a customer. Backed up their data from their existing laptop onto it, about 37GB total. I cannot say how well the USB 3.0 speeds work because i was using it on an older laptop with only USB 2.0 Overall, this is a good product for cheap external storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great storage and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first portable hard drive I have ever purchased. It's size and capacity is phenomenal as it fits very nicely in my work bag and I barely notice that it is there.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives are great. Fast, reliable and large capacity. I have bought several to use on all our family computers. Very convenient to have everything on a portable drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Wd - My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the fastest external hard drive that I purchased it works for my windows desktop and also my MacBook I never had one that can work for both with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a family member. I have the same drive that I purchased 3 years ago and use it as a backup drive. I have not had any issues with it and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a family member. I have the same drive that I purchased 3 years ago and use it as a backup drive. I have not had any issues with it and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Value & Compact Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Value for anyone who needs to backup photos & video on the go. Larger files take awhile to transfer, but it's plenty fast for playback of 4K video content.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size for portability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earlier version included a case, that additional amenity would have earned the product 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing portable hard drive easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have downloaded all my pictures and music from three devices and still have so much room for more so I back up everything on here once a month! My sons whole life is on here!

    I would recommend this to a friend