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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 6,267 reviews
  • Rated 3 out of 5 stars

    Saved Memories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to save my photos and downloads from my crashed computer. Worked but didn't work after I tried to check if it worked on my restarted computer. Needed the geek squad to correct the problem and then it now works. They had to download it again. Tech issue with the device. Anyway, seems good and has saved my would have been lost memories.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect backup for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for Mac user. Although it does require some formatting, we had no issues setting it up. Perfect for on the go storage or a hard drive backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a good and fast hardrive that can be used for many purposes including video storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Havent used it alot yet but I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking my time getting use to my new Yoga laptop. I am sure I will love it. Easy setup so far and light! My niece who is very savvy about computers recommended it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I once again was in the market for a light external drive and came across this one for an excellent price. It fits in my book bag and it very portable for travel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to load my music and pictures. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage in compact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad recovered our entire computer, including documents, photos and videos onto this compact external hard drive. We still have plenty of space to add more to it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Quite and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. I now have two of these types and I am using one for my back-up and the other is connected to my WRT ACS 1900 router as a media storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got 2 computers backed up to my Passport as well as storing files from an old laptop. It would have been a nightmare to try to use cds or flash drives to do this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to work with my laptop. Works fantastic. Very fast. Very portable. Fits in laptop bag without bulging. It came with WD software but I opt for Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for additional space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the color is great. I use this for all my personal letters, pictures and its very easy to transport ... if you travel as I do, you can take it with you. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third external hard drive from this manufacturer. I have to say that all are working perfectly unlike my computer which I have to replace my hard drive twice.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent portable hard drive !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second hard drive I have bought, it is very good device to storage all my photos and documents from home and work, easy to to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Only 4 stars is due to the fact that if you use it on a PC you must erase the whole drive and start over if you want to then use it on a Mac. Not the products fault though, I think its all of them. But as far as product goes, good product priced well!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice small unit and easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed all my vacation pics on my passport not to mention tons of videos. All is well thus far no completes as that's the only reason why I actually purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable hard drive for the price no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Nice capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed an external storage drive for music and photos

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Held large wedding footage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item because it was large enough to hold all the raw footage from our daughters wedding. The professional videographer we hired said it was perfect,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good storage device for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, and it suites my needs perfectly. It was a little odd to use at first, but once you learn the setup it is convenient and comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice for Great Storage Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hard drives are wonderful for providing you with a great amount of storage space and I use them to keep my important files backed up and all of my digital photos.

    I would recommend this to a friend