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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 6,267 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external hard drive to use it with my NAS as a cheap extra storage. But the small size gave me a chance to take with me as a small portable hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Simple and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup for my files. I am most concerned with keeping a current backup of my most recent photo additions. This WD keeps a up todate copy of my photo library.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So far so good! 2nd time purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I have purchased a passport ultra. I have another external by toshiba and it failed after 6 months. My WD externals have been great! No problems!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great product, bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what I wanted. The customer service is dreadful. I wanted 2 and was limited to one. The need to make multiple trips is exceedingly inconvenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great external HDD for use with Xbox One or your computer. Easy installation, no driver issues, had an extremely easy time getting it up and running on both!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external HD for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HD for my grandson to use on his Xbox 360. It works great. He can now play games he could not use before. It does not work for the Xbox one though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Back-up with Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external Hard Drive is a great solution to schedule backups for your computer. Never worry about losing files again with this easy to use backup hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital is considered one of the best brands on the market with USB 3.0 spades this hard drive performs very well and Best Buy has the best price for it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product & Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great idea I needed more space on my computer and my co worker said why don't you buy an external hard drive, that was the greatest suggestion I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive! It's huge storage has allowed me to free up space on my other electronics. But DON'T drop it. I made that mistake and ruined my drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to save my photos on for my photography class and it's really simple to use on any computer. I can easily transfer files from my computer to the this.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my sister for christmas so she could keep all her school paperwork as well as personal stuff on it and she loves it, great space and sleek style!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great value, works as it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable, veteran company, Western Digital. My first 40MB drive was a WD, yeah I'm old, and I've always found them to be sufficiently reliable over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external drive to back up the data off my desktop and this did the job flawlessly. It is a simple plug and play drive that anyone should be able to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use straight out of the box. I plugged it into my laptop and a few seconds later I was able to start copying my files over. It was a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safeguard your data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is blue, not white. Geek Squad recommended getting it and it has been in use ever since he installed it. I am very pleased with it and it gives me a security.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User interface wasn't very friendly and backup system was more complicated than I was looking for. I just wanted to drag and drop files onto it to backup but it wouldnt let me do that. Not to mention its also almost impossible to eject/unmount correctly. Erased my data and exchanged it for a toshiba external harddrive that was exactly what I was looking for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very easy to use...and a great peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my back-up copy of photos that I can easily share with in-laws. Just hand them the little hard-drive, and they have all the photos they could possibly want!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Can’t go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for backing up devices before I wipe them clean (I work on PC’s a lot) to be reset. Hasn’t let me down and I’ve owned it for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to download Und movies from m-go. But have two others for my xbox. They are pretty much universal and allow you to format for whatever application you need.

    I would recommend this to a friend