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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 6,267 reviews
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok value for the price , item works as expected ok

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Tons of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1tb is more space than the normal person will ever need. I do tons of video editing and I still haven't even put a dent in the amount of space on this drive

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to purchase external storage for music movies and photo. Caught this on sale for $39.99. 1TB good amount backup storage I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Drive for backup on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works just as stated, I use it as a drive for my school programming projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my Xbox One, as an extension of my game collection. It works just as you'd expect. And no need to plug into outlet, which is my favorite part.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for stability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one purchased. It has given me confidence that my information is secure. It is easy to set up even by a novice non tech person like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the prize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its easy to use and good buy when its on sale. i would recommend to buy it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nothing complex about it, easy to implement and is fairly quick and copping a lot of data onto its drive. If I can do it anybody can do it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold so much space just what I needed for work school etc you name it. Mostly got it because of the 6thousand photos I had in my laptop. It did the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It was easy to use and served its purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an external hard drive to save/backup Word documents and files. The Best Buy employee showed them all to me. I selected this one because it was on sale. I am very happy with it and found it simple to use. It works well for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My uncle bought this for my cuzin so she can store all her files and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Used for my Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage on my xbox one s. This did the job. Storage is no longer an issue and I don't have to always delete games to install a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good backup HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to back up pictures and music on my aging PC. This worked very well and I now can rest easy knowing I won't lose my pictures of my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to transfer my pictures and music from my old laptop to a new one. Worked perfect. I like the small size. Easily fits into my laptop case.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Western Digital product, which means it will work exactly as expected. I've always had great luck with their hard drives and this is no exception .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in store months ago, light usage since, no problems and easy to use out of the box. Gave only 4 stars because I haven't used it daily or long enough to say it will outlast it's warranty etc. Nor have I tried it with Windows 10 yet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Compact & Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great hard drive with plenty of storage. WD is the leader in hard drives and mobile external storage hands down. This hard drive will not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase a form of memory storage. My son had researched the product. I am thrilled to have storage for pictures. Music and videos too. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for work projects and easily can access everything from different jobs and trade out to other people taking over that job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not experienced with the nitty gritty of technology. This devise is easy to use, and I am able to use it without any anxiety or errors on my part.

    I would recommend this to a friend