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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 6,267 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these drives. Purchase them all the time and have never had issues with them. Compact and easy to carry around. Fast transfer speeds too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Easy to use. Transferred my laptop info to the drive before recycling it to my children. Now using it for backup to my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for a few years now and it's still works. I have had 0 problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Brand Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1TB WD drive was just what I needed. I have never had a WD drive fail. This one is lightweight for great portability. There are bigger drives available but 1TB was plenty for what I needed. The price was right too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed external storage for my pictures. This has solved my issues and now I can save everything and take it with me while I'm on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son, he needed additional storage space for his XBOX One console. Very easy to set up and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to install; Gewat support drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great price at Best Buy for our new Passport. The unit installed easily and is doing a good job of backing up our data automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Affordable USB 3.0 external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive runs very well and is durable, for a spinning drive. It is powered through the USB cord, and is reliable. The only thing I wish it had was a faster spinning drive, but this is great for backing up and light travel.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd My Passport 1Tb . Works great for storing my pictures and serves as my system backup. I will buy again and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my needs of downloading all of my pics and data from my laptop. Price was great as well. I price compared with amazon!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive worked exactly as expected. the only problem was Apple breaking NTFS support. A quick format to EXFAT and we were off. daughter-in-law wanted a drive to store photos to clear computer. I've had good luck with WD External drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up my husband a total non-geek able to do it by himself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was recommended by a Best Buy tech. Easy to setup, including the scheduling of periodic automatic backups. Works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used for backup pictures, and video, it work perfectly for that.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I like the color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is no different than their other 1TB drives except for the cherry color. The color helps me keep my drives organized at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Mac and it was super easy to format. I was told it would be hard but not the case and it was $10 cheaper than the one for a Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an external HDD, In order to use with a Channel Master DVR+ for added DVR recordings, simple to use and works great with the interface.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    on sale great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paying full price is not too bad, but when on sale these are really worth it. always good to have extra space for backups, media, etc...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usefull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions to the letter but it still wouldn't install the way it was supposed to. I just transfered the items I wanted saved with copy and paste and bypassed the backup feature that didn't work. Other than the installation issues I like the product and would buy another if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Use as backup music storage for analog to digtal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for storage of large collection of analog music stored on tape to digital. Working fine so far with no complaints.

    I would recommend this to a friend