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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 6,267 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup option for my files and media. Works great, USB 3, transfer speed as fast as 100 MB per second. Enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy plug and go backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup is excellent for the person who wants something simple to easily store their hard drive data and restore if your computer crashes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very convenient portable backup for my important data. Easy to connect and easy to use.So glad I purchased on Deal of the Day.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exactly what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know really what i needed, something to store all my data on as i was switching laptops. I ended up with the perfect item. thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    When it comes to external drives WD comes to mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ Storage. Incredibly fast transfer speeds. Best in the business. Perfect for my 4k footage. Couldnt ask for a faster Drive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Use as backup music storage for analog to digtal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for storage of large collection of analog music stored on tape to digital. Working fine so far with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in and you're all set. Compatible with Mac but needs reformatting, which is still rather simple. No issues with mine to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to save your data on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know if I would like this or not but it's one of the best buys ever. So easy to use to back up my data on my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great little guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when my old one crapped out. Works great. I wish it came in a true red, like the older model, but functions well, so no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for an external drive that was suitable for traveling geek squad suggested this one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and capacity of this hard drive. I use it as a storage device for traveling and it maintaining a copy of important documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek portable external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very seamless to pair and use and transfer files. It has made it much easier to transfer data to other units as well i.e. large files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for external memory for my xbox though it has so much I also used it to back up my entire computer. Well worth he investment.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for a few years now and it's still works. I have had 0 problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simple, fast, works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a larger backup drive to replace an old 256GB drive. Easy to connect, simple to use, small and seamless. A very nice little drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use.. Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own several passports for back up of important files and photos, music, etc. Compact allows storage in fireproof safe, safety deposit boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10 Back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 1 TB back-up hard drive but when I did the Windows upgrade from Windows 7 to 10 I could not use it. Windows 10 said it was incompatible. And of course Seagate had no fix and did not care. They got your money and that is all they cared about. I went to Best Buy because the sales personnel will give you the best advice their technical ability will give you. I asked for a portable hard drive that would back-up Windows 10 data. I was given advice on a couple of hard drives and I picked the Passport Ultra. It works great!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More secure than flash drives. Best external storage device for vital records, college research papers, and banking records.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already bought one for myself so when my wife ask for one i knew where to go. Plenty of space. I would recommend this unit to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable external hard disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice external hard disk drive that does its job. You can use in both Windows and Mac, however, for Mac, you have to format before using.

    I would recommend this to a friend