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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and configure. Backsup continuously. You are able to locate the backed up files in their native format.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact Storage at a Good Price Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device is small enough to fit inside a bag and will help you store important files on it. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stores Data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stores data and that is what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has been in the storage business for quite some time and I have had good results from their products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it to store games on XB1,and does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an amateur photographer and needed to have access to my photos at work and at home so I bought this for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised, easy-to-understand, not a bunch of stuff loaded up with it, so far it's been reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is smaller then i first thought it would be. But i have found that i love the fact its so small and light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive is excellent and well worth the price. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product meets my needs and offers better specs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my xbox one and it worked perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best for the price. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    A lot of storage memory on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needing a significant amount of memory storage for files and backups, but didn't want a bulky unit. This WD passport 1 TB what was I was looking for, plus it had both USB 3.0 for faster transfers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need extra USB ports, this will get it done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not showing up on my Dell with Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second storage drive I have attempted to use on my Dell laptop with Windows 10 and neither show up on the computer. I plan on buying a Mac and tossing the Dell this weekend. I have used WD before and I expect it to work when paired with the Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the WD passport drives and are great for backups and transferring files between home and office

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect Little Backup Companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to backup all my media and it has done a perfect job so far. Great price and product. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate and gave me great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could just plug it in and let it do its thing. So easy to store important files that hadn't been saved otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storing photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has stored all my photos for 5+ years and is doing great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay hundreds of dollars for storage when you can get one of these for a fraction of the cost. Awesome product!

    I would recommend this to a friend