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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 6,267 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased over 30 of these WD drives the last few years for my employees. Never had a problem with any of them. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external hard drive for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first external hard drive and so far it's everything I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Huge Capacity to back up my entire computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this portable hard drive, I was able to copy everything from my old computer's hard drive and still had ton's of available space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't used it that much yet. I haven't had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Easy memory expansion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the drive as an additional drive for the Xbox One and am happy with the results. It performs well with no issues. Plug n play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Drive Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up a laptop while replacing the HDD. Downloaded some free software and it was a snap. I'd buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fit my needs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to save all my photos and music from my old computer and it all fit on this external hard drive. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As advertised, worked smoothly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had absolutely no problem with the Passport from the time I opened the box. Very easy and compact way to back up the computer !Z

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love this external drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd external drive of this kind. I have them for each of my computers and they are very well priced for the storage you get!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but was not as easy to set up for my iMac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for easy back up. Love the blue color. Light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PRODUCTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to add to your router. Takes a little work to get it working.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    very good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second drive like this. The first has been so reliable that it was a no brainer when it came time to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with older "high performance" laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive with my old Toshiba 3D laptop. This laptop came out before USB 3.0. This works well with it. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting my old computer to connect to it but figured it all out and it works great and is very nice looking !

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great size with lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people that like to save lots of pictures and movies also for those into repairing computers like I do for file transfers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on Mac and PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to backup a Mac system, and to store pictures that you can access from both a Mac and a PC. The price is great, the speed is great, and the capacity is great. On top of it you can encrypt using the software it comes with, and only you can access those encrypted files. Again, this password protection works on both Mac and PC - which is why I am so excited about it. I already have three of them (bought them at different dates, hence they have different sizes), all USB 3.0 and they are all great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    reliable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very pleased with my purchase it is used mainly for my xbox one and it freed up room on my consoles hard drive so very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using western digital from last 3 years and taking one more.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my computer to save files, movies, music, etc.. and I can use it on other device that support it.

    I would recommend this to a friend