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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,703 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the WD passport drives and are great for backups and transferring files between home and office

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect Little Backup Companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to backup all my media and it has done a perfect job so far. Great price and product. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate and gave me great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could just plug it in and let it do its thing. So easy to store important files that hadn't been saved otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for storing photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has stored all my photos for 5+ years and is doing great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay hundreds of dollars for storage when you can get one of these for a fraction of the cost. Awesome product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i order two WD external portable hard drives and so far they seem to be working well. one my girlfriend uses and she has not had a problems and the other one is just an extra back up. one of the usb cables that came with the hard drive seems to have a bent pin kinda. it still works just fine but i have to be care full plugging in. i have a few extra around so was not an issue and not worth the time to get it replaced. i would buy another one if i needed one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good set for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product especially for the price. Not the premium headset quality but will work for sure!!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I had some difficulty understanding the software, but the hardware works great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does It's Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy to have this backup hard drive because it has saved what could have been lost files and programs!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    WD always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the WD passports for years and they are strong, sturdy, and reliable. Treat them right and you shouldn't have any issues. Works great on mu bluray player once formatted correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to hook up, games are easy to get to, great addition to my xbox don't know why it took me so long to buy one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to extend the space on my Xbox. Works flawlessly with it Xbox will auto detect it and format it too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is amazing, fast and holds a lot of pictures, very pleased. Definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached to xbox one since purchase, have had no need to remove, have thought about getting one for my computer!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Just plug it in, download software and it is ready to go. Compact enough to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Xbox one extra hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to hook up to my xbox one to give me that extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little external hard drive. Just needed something to back up my lap top. This hard drive does it no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid and well built hard drive. It is super small and works as an external drive for my Dish Hopper 3!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PASSPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only passpost I use the most, HAHA. I love this little device it's better than the thumb drives to me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive for more storage space for my xbox one . It works great and the price is just right.

    I would recommend this to a friend