Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for 1st time user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, easy to setup and do backup schedules and review of backup. recommend for one looking for a backup storage disk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save me from trashing my old computer. If anyone is looking for a external drive this equipment is easy to set up and run.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for photo storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backup all my home videos and photos on external drives and those WD Hard Drives are small enough to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no issues! I'd been looking for a backup drive for pictures and this works great and was a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. Good price. Recommended by a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great portable HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good portable device. Can be used for Mac or Windows (depending how you format it). It is not cheap... but certainly is worth it when you have backup of photos and documents, and your computer crash...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is plug and play compatible for both mac and pc. Currently using on my MacBook with no problems at all!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Compact yet powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was advised to purchase an external hard drive. This compact hard drive fits the bill for my needs, as I store mostly documents. I have had no issues with this external hard drive and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup device.. Easy connect & setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price. Easy setup. Being used as a backup device for a Win 7 PC. Works great, and faster than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great secondary unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a 2nd unit for storage quick and it was @ the right price point to catch my eyes. The blue color speaks for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - does everything I expected and needed it to do. Backed up 2 laptops on it with plenty of room to spare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the third one that I have purchased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every month, I do a system image copy of my big desktops so I decided to purchase another passport for my wife's laptop. She does no maintenance at all, so it was became my responsibility to do this. Her laptop is 3 years old and I expect a hard drive failure any day now. So, I purchased another WD passport and set up a monthly system recovery image every month on the 1st of the month and also provide a recovery disk. Now, I feel better. Little passports work great and do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great bargin.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my eye on this for awhile. I use it as my Time Machine backup drive on my iMac. Simple USB hookup. Although it was necessary to format it before it could be used on a Mac. No complaints to speak of.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    A great portable hardrive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this portable hardrive on sale at a great price. It performs flawlessly. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for xbox 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to expand my xbox 1 memory. Loads games faster than internal hard drive. Great amount of memory for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up device. Use to back up my college computer, including art portfolio. Very easy to use, almost automatic.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use lots of extra memory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loaded hundreds of cd's and pictures with ease Having the external memory as a back up gives me peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome for photos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a small time photographer and needed to open some space on my computer. This thing is amazing! Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quietly does its job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and silently does its job. I have 2 to archive images and movies. Works well with different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy on External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these hard drives. This is the 4th one I have purchased over the last few years - and all are still in service!

    I would recommend this to a friend