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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, fast loading, and easy to use. This is my first external hard drive and it's simple to use. The only thing is I haven't figured out how to load things onto it other than from my main computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i order two WD external portable hard drives and so far they seem to be working well. one my girlfriend uses and she has not had a problems and the other one is just an extra back up. one of the usb cables that came with the hard drive seems to have a bent pin kinda. it still works just fine but i have to be care full plugging in. i have a few extra around so was not an issue and not worth the time to get it replaced. i would buy another one if i needed one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product meets my needs and offers better specs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my xbox one and it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALREADY BOUGHT THIS BRAND BEFORE AND DO NOT HAVE ANY ISSUES. I got another one to have a back-up for a back-up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best for the price. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate and gave me great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could just plug it in and let it do its thing. So easy to store important files that hadn't been saved otherwise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not showing up on my Dell with Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second storage drive I have attempted to use on my Dell laptop with Windows 10 and neither show up on the computer. I plan on buying a Mac and tossing the Dell this weekend. I have used WD before and I expect it to work when paired with the Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect Little Backup Companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to backup all my media and it has done a perfect job so far. Great price and product. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay hundreds of dollars for storage when you can get one of these for a fraction of the cost. Awesome product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need extra USB ports, this will get it done

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good set for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product especially for the price. Not the premium headset quality but will work for sure!!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I had some difficulty understanding the software, but the hardware works great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does It's Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy to have this backup hard drive because it has saved what could have been lost files and programs!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    WD always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the WD passports for years and they are strong, sturdy, and reliable. Treat them right and you shouldn't have any issues. Works great on mu bluray player once formatted correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to extend the space on my Xbox. Works flawlessly with it Xbox will auto detect it and format it too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to hook up, games are easy to get to, great addition to my xbox don't know why it took me so long to buy one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sleek and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my 5 year old portable drive. Love the thin, compact design fits into a small purse with ease. Only downside wish there was a way to attach cord like some brands I've seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a new backup drive for my office laptop and this one has worked flawlessly after a simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great hard drive - good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After checking out multiple stores in my area, I found this hard drive to be the least expensive - very satisfied.

    I would recommend this to a friend