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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, compact, and incredibly useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up . Love the small compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for external back ups of a system!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use several of these as a second target (redundant) back up location for image back ups of production servers. File back up solutions over LAN had proven faulty due to windows permission errors. These have proven totally reliable and have come into play twice already. A proven excellent investment for a major customer!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Convenient Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A stackable size, one cable, exactly what I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent External Hard DRive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat skeptical prior to buying this hard drive, but was convinced in the store by a great sales person to give it a try, with an explanation of its features and benefits. It turned out that the sales person was correct...easy to use, fast, great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Love this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and inexpensive. I have bought several

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Compact, fast USB 3 backup & storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Passport Ultra drive was priced right and provides speedy backup and storage when used with a USB 3.0 port. 1gb may not sound like a lot, but this is more than adequate for keeping a current image of my laptop's drive as well as backing up important files, pics, etc. I like that this comes with encryption software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the external hard drive is compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lots of storage space with the 1TB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to use, good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price! Easy to use and carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For a beginner, meaning this is a first for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever used an external harddrive. I wanted something to save personal files to, so I could elimate my desktop computer.I wanted to give the computer to grandchildren to play games on. I also had just bought a new laptop. This worked great for moving my personal files to. I really like this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Extra space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim pack to keep my work seperate from personal computer. An easy way to keep my work files safe and easy to access at the same time. Great price and it has so much space I will never need another.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Good for Xbox One added memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to add memory for my XboxOne. It has been working perfectly so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this drive hooked up to my mac and backing up the computer using time machine. I reformatted it for mac (as it came formatted for a PC). It was easy to format and set up quickly. It is powered via usb, so it limits the cables laying around. It is my second WD external drive, and I am happy with them both.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Easy hookup and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to my PC, couldn't believe after all the pictures I put on it there was still plenty of room!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Back It UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for extra storage or just want to back up files from various devices, this is an investment. You can plug the device into your computer and copy files onto it. It is lightweight and not bulky. There is no case that comes with the device. I purchased the drive during the holiday season as a gift, so I got it for nearly $50. It is perfect for storing pictures, music, files, etc. It is good to back up files because devices may fail and having a backup could save time and money. On a side note, I would perfect to keep an external hard drive in another place/location, just to ensure that the files will be preserved. I hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well and had a great sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB had a sale on these, so I bought one. Never had a SS portable before. Hooked it up and it worked fine. Tried it on another computer and it worked fine again. I used it to migrate data from an old computer to a new one and it was quick and easy. This is a handy little gadget that was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Fantastic External Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best quality and easy to use external hard drive. It is very user friendly and stores a large amount of data. I would highly recommend purchasing this Wd My Passport Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had not been backed up in almost a year because I didn't have a big enough drive so off to Best Buy to find one. Picked up this little gem on sale and had my computer backed up in no time. These are great little drive to have and this one is big enough to use for both laptops at the house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product, easy to install and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to install on my moms older computer, she suddenly has a fear of hard drive failure and losing all her images she has collected over the years. Install this to give her peace of mind knowing they are all backed up to a second location. Installed easily, and the software is easy to use.

    I would recommend this to a friend