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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 6,267 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great value and place to store files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can store all your photos here and have more room to do anything else you want to do

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Compact and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact drive, makes it easy to use and carry. Reliable, connects fast and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a hard drive to back up Xbox one to transfer to Xbox one s, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Holds a lot of stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using for Photos. I'm trying to keep photos vs Documents seperated in different drives

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of all the thumb drives and keep everything in one place. Quality and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drive. I use it for just about everything. Nice and small, fits anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked without any issues. Love the quality of Western Digital drives. Would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I plug my WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive into my computer, the computer fails to recognize the device. I have to unplug the device and plug it in again several times until my computer recognizes the device. This device replaces two other WD external hard drives which always worked properly, first time, every time. I think the USB cable may be too small for the computer ports. When the computer finally does recognize the device, the device works very well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use, lots of room for pictures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I bought, easy to use and with a lot of space for my pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! It has a wonderful amount of storage and I'm very happy with it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked one up for backing up files for the computer and no problems using the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TOOL TO BACKUP PHOTOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE BOUGHT TWO OF THESE - ONE TO SERVE AS MY APPLE BACKUP AND THE OTHER TO BACKUP FILES

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small, compact, portable, and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful and portable hard drive. It was easy to set up, and worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    it is a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the manufacture. it works good, easily kept when needed, and has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for an external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy, process to install and use is easy. Can't ask for more! A very good value.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son. He has had no problems!! And would recommend it to others

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good external HardDrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external HardDrive to backup a new laptop on. Works perfectly for what it is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is easy to use and does what it is supposed to do. I am happy with it. I have bought a number of these WD drives over the last few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to add addtional storage to my Xbox. It is my second WD Passport hard drive. I purchased my first Passport hard drive over 2 years ago and have yet to have any issue. The write speed to both Passport drives seem to be as fast if not faster than the write speeds to the hard drives of the PC and Xbox console I have them connected to. This one as the one before "just works".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to back up Macbook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, just had to format for mac. Can partition the space for several ways to store data.

    I would recommend this to a friend