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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 5,703 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Slim but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great with TV and laptop. I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price.Stored all of my granddaughters pictures on it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable hard drive works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for backups of my MacBook Pro. It is plenty of storage room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and no problem getting going...,..... perfect for the money

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these to keep back ups of all my pictures I take. Frees up room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable compact hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this portable hard drive makes traveling with it convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my xbox 1 games. Easy set-up and accessibility. Plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to back up my work computer. Quick and easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for the price. I bought this for extra memory for my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. It took me about 2 minutes to get it up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to save a bunch of pictures & worked just as expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is easy to set up and use for a back up drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item recommended by tech support person and has worked well for me so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for a starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to have and carry for storage of family photos is why i purchased item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use portable external hard drive, just plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Speedy Large Volume Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job in the background. Large storage size. Good price. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job keeping all files and pics off of my hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I made the purchase...now I have more space for storing photos!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2 years later and functioning like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few minor issues after updates that I was able to fix myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and easy to use. Works as expected. No problem with installation.

    I would recommend this to a friend