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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 4,561 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy setup! Western Digital makes the best drives.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good, fast and reliable portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast and reliable portable drive, provides great value

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great hard disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was really useful for extra storage. and i recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple plug n play. Includes automatic backup software.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for storing and backing up electronic data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what the Tec Repairman ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the WD at the suggestion of my laptop repair person. The price was very reasonable and it is obviously comforting to know that I have my hard drive backed up in case anything happens to my laptop. Good buy at BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for what I needed was easy to configure and install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cost effective storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for local backup or for large file migration.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great portable drive and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to use as a back of drive and to store critical files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using the external drive as a back up. Very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I'm satisfied with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase meets my expectation, the price was good too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is good.. and small. I like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backing up data!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for college to back up his computer on. Works great he has used it and was glad to have it when he was having some issues with his computer he knew he had all his stuff backed up so it was safe.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product for the money you pay for it.......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It worked grate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. Easy to use just plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the memory capability in small size.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Recommended by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed repairs to my computer and needed to backup my info.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reliable backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice backup - use it at work and home. Easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would reccommend to anyone, good foe backup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for basic backups. Great for the price.

    I would recommend this to a friend