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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 4,558 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must product to have for backing up your data and files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Goodone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use I totally recommend to everyone, mac or win

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me all the extra space I need for my class work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No issues, and what the Geek Squad recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it upon referral from the Geek Squad....no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the hd for about 2 months now and am happy with it so far. The only thing I didn't like was having to reformat it when I got it. They don't make it easy and I had to figure out how to do it online. I wanted a drive that I could just plug in and drag and drop files into. I got it figured out and it now works the way I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive to safeguard the information on my computer. Now I have moved all my pictures and a number of other files off of my computers hard drive since it was 4 times the size of the hard drive on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage space for the big files and videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to port anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item & we can carry it anywhere needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great For The price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it, good price, overall satisfied with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply an external hard drive. It hasn't broken on me, runs quick, transfers to it are pretty fast and I only paid $50 for it, so I think in the scheme of things, this is well worth the money and a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    DOES THE JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice design. easy to use. small and ready when needed.,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to store pictures. Easy to use and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. easy to use. used it to back up multiple pc's

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Unit for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good unit to back up and save critical files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More memory than I will need. Fair price. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works as expected. There were no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup for my extensive files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel at ease now that I have finally purchased a portable hard drive that is easily transported in my travel bag. It will also save me from losing my future files in case they are hacked again. I feel secure and safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good backup and little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup that is easy to carry around and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my External Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the peace of mind that comes with having an external backup drive. The program has a special feature that allows me to set up an automatic backup time. It is great not having to remember to back it up.

    I would recommend this to a friend