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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 4,558 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really good! With limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No software support for Linux but overall easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this portable hard drive to back up all my personal and work files off of my laptop. So far it works great and I love the high capacity. I backed up everything and still have space to use this for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, product is working. Easy to use and portable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very confusing for beginers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be not as easy to set a password on for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for several uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first WD external and it's definitely not my last. WD does a great job by making the form factor look pleasing to look at but also is built very sturdy and I have not had any issues with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to backup my Surface PC. I prefer this design over the newer more flashy version. It uses USB 3.0 so data transfer is very fast. I've been using it for a couple of months now and so far is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already had one need another so bought another work good

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    OK for the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard Drive for backing up my files and pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware if you are using for a Mac computer that although it IS Mac compatible, you will need to know/learn how to partition this drive to be able to dump any files to it. The store associate pitched this product as "plug-and-play" and it is not quite that simple, until it is properly partitioned. Other than that it's a great drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    seems to do a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended by geek squad, seems to do the job required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought her on the dotd special for 39.99. Plugged her in to my xbone s, console noticed it right way and prompted me to dormir her. Everything working fine so far. Went back and got two more for my kids Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for your Dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this (actually) several as I use them for my employees who work on vessels offshore. The environment they work in can bring salt to the exterior, but these never have faltered in 2 years of use. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and handy and portable hard disk .............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Hard Drive. It works, that's it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid, durable hard drive that does it's job until one day, like every hard drive does... it dies. I hope this one lasts as long as the last one, which was a long time! I love these drives and you will too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for your money. Was shopping for a compact one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Western Digital is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is always great and light to carry

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this storage for my computer. Awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive met my needs. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the light is bright. Good size for storage

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    1st experience with external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact, convenient and easy to follow prompts.

    I would recommend this to a friend