Customer Ratings & Reviews

Light and portable, power through USB so no wall wart required. Works well but only basic instructions included in package so plan a trip down the "interweb" for details and features. Box says compatible with 7,8 and Vista and a funky add on sticker says 10. Requires reformatting for Mac OS. Runs fine on my Dell w/7.

Hard drive was great and had fast file transfers. I ultimately returned it because the radio in my truck didn't have enough power via USB to spin it up and I had purchased specifically for audio in the truck.

This is my 6th - 8th purchase of a WD - My Passport line external HDs. This is about half the thickness as the drives from just a year ago. Works great and never had any problems with the previous purchases.

I bought this when another one I had from another outfit would not work with my newer programs. I had to have one to back-up my new programs. I have used Western Digital gear in the past and found them to be very durable. I will upgrade this evaluation to a 5 star after I have had this one for a decent spell.

I was worried that I would have to download a bunch of stuff onto my computer to get it to work. But, all I had to do was plug it into my computer and it worked right away. No software downloads needed.

Large screen, easy to read, responds quickly, has eliminated problems I had before with an old laptop. Have not used it as wireless yet but even the old laptop just replaced a desktop that had problems. Moving up to windows 10 improved a lot from vista and 7 that would not support some of the sites I was using.

I've always been skeptical about product reviews. I'm of the opinion they're not always unbiased and unsolicited. Having said that, I feel this device does not perform as advertised. I'm not a "techie", so I was looking for a device that I could "plug and play." This is NOT it! I asked the proper questions and read about the performance (too much info I couldn't understand), to save my docs, pics, etc...to transfer to my new computer. Now that I've done that, I cannot access or upload the files to the new computer. This is not a user friendly(read novice accessible device). It probably works as it's supposed to but, you have to have more than a little bit of tech knowledge to access your files.

The product installed with ease and I was able to load all our photos and personal file pretty quickly. This was a good purchase for us. Now when the computer goes down we are safe from losing everything

Does what I need it to do. Sometimes when my computer goes to sleep it "forgets" the drive is there and I need to unplug and plug back in but this is a minor inconvenience. Great value for the money too.

This is the second WD external drive I have bought and I really like the software and interface for WD. It makes it simple to do back ups and to store media and photo files. Seamless data transfer.

This was the second product I purchased for my needs. That first product is now a backup but I can't believe I will ever have to break it out and use it. Honestly, I wouldn't want to. GREAT product.

Solid External Hard Drive. No Set up needed. Windows 10 picked up drivers automatically and presented the drive quickly. Transfer speeds are good using USB 3.0. Solid Purchase, and would recommend.

This product does automatic, scheduled backups. I expected it to work a little more like a sub where I could drag and drop. Even with the usb 3.0 it takes a bit of time - longer than I would expect. Good memory storage for the price point, though.

This has more memory than I'll ever use, and by automatically backing up my files on a weekly basis, I'll never lose any files again! By the way, my friend and computer guru has the same hard drive.

I don't use it to know because I must study hardly to pass my examinations.

This hard drive is very convenient because it is light weight and in today's fast-paced world, you can pretty much carry all of your data, pics & vids with you, wherever you go. Great product!

This was a necessary purchase when my computer "crashed". I am amazed at the recovery of all of my files and emails. I'm very happy with my purchase and the Geek Squad Team who installed it for me.

This does exactly what it's supposed to! It has a fast transfer rate with the USB 3.0 included, and it shows my movies in HD on my TV perfectly. This was a great buy, especially when it's on sale!

After I purchased and used it would not be recognized by my Mac. So I had to reset it up so far it has worked fine. I reached out to WD however they didn't help, they sent me the wrong power cable and when I called them back to send the correct one they told me to send the wrong one back to them.

I purchased this to add to my xbox console and it was an excellent purchase. There is almost no latency and no issues with using it for adding to your gaming console. Speeds are incredible.