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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 4,558 reviews
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Western Digital to provide me with a reliable and speedy hard drive. So far, I have had no issues and this is the second hard drive I have purchased from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is always a good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to favor WD for all of my external hard drives. I needed an external for a PC with limited internal storage, so added a 1TB. Fast, reliable, and I've never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a 1T hard drive that can fit in a pocket? I picked it up before a cyber security workshop for the sole purposr of learning to make a forensic back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a world traveler and like to have all my photos with me at all times. The "Cloud" is good, but without internet access in some places, an External hard drive is mandatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Compact External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive these days got phase out so fast, storage size, usb speed, read write speed etc.... It is important to have a nice hard drive to store your pictures and memories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Geek Squad's assistance, all my data was transferred from desk top to this external hard drive and then back again after repairs were done to desk top. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes a Licking and Keeps on Protecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with this hard drive because I managed to knock it off my desk; it hit the wall and floor hard, but still works (and data is unharmed). That's my kind of resilience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is a WD Product. I bought this drive to use as a backup for my computers. I would highly recommend this product also if you want to increase your disk capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised - 1TB external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of WD My Passport external hard drives and they work great - this one seemed a little slow but it might just be the size of the files I transferred onto it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as an external drive for my MacBook pro. I have 2 virtual machines running on it, albeit a little slower than I would like, but it gets the job done. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my other external drive due to it dying on me. I bought this one on a recommendation from a friend. Have been very satisfied with the speed of data transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital Passport series is my go to line when I need a portable hard drive. They are durable, have a good form factor and most of all, FAST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second hard drive to purchase. I can't live w/o them. Haven't had any problems with them what so ever. When I need a new one, will definitely purchase another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive. Used it to transfer files from one computer to another. All the music I had on iTunes didn't make a dent in it! I told my friends to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Remote Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hard drives just continue to do what they need to do at very minimal cost. I use them to store photos and other files from my computer. Works just as it should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internal portable memory!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to androids ability to use external memory as internal memory this has become internal portable memory for an android box which holds all my games and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong performing external drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes the finest hard drives in the world. This drive will work on either 2.0 or 3.0 systems. It is quick, lightweight, and comes with backup software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great External HD for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great External HD for Backup. It Gives trouble though when formatting for MAC. I had tried Mac formatting with different drives with no Issues. But this one was giving Memory errors in Mac. So I decided to use it as backup solution for windows system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. she loves it. highly recommend the protective case if you are going to constantly going to be carrying it in your backpack, purse or etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good small drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good with USB 2.0 iMac. Had a boot problem with a USB 2.0 PC that was probably a power thing. Fixed that with a cheap PCI-e USB 3.0 card for the PC. I would have bought the 3.5" WD MyBook with external power, but my Best Buy only carried the 2.5" external

    I would recommend this to a friend