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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,268 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little portable HD. I use it to back up my desktop and Laptop and works flawlessly. It runs very quite and does not need a separate power source.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores my music, photos, and Xbox one games on my WD My Passport Ultra 1TB portable hard drive, I like the extra security password protection and 256-bit AES encryption to safeguard my data. WD Backup software also makes it easy to back up my data to the Cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 3 out of 5 stars

    Does what I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our built-in HDD's were threatening to die on us, and we needed to backup our photos, vids, etc.. 1tb was a great option for us, only using about 800gb worth at the moment. It's small, quick read/write speeds, and all that we needed to make sure our precious memories are safe. I feel that this was a good purchase all-in-all.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    Great for XBOX ONE Expansion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a very reasonable price. Speedy and very compact. Added 1TB of hard drive space to expand my xbox one game collection. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought all my hdds from WD, they quality is good, and they get the job done. However, always keep a backup of your data in different places, it is to expect a HDD will fail eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    STORAGE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1tb of storage at a great price. Easy setup, just plug it in, and follow software setup instructions. Small size makes it great for travel, or storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great for backing up your files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very compact. Smart purchase if you want to protect your files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Always Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD provides an easily portable hard drive. Large enough for most home offices.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this external drive because it's compact and fits in the palm of my hand. It's exactly what I've needed for all my school needs. I purchased one for my daughter in college and one for myself. I would definitely recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Tons of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had a lot of storage until I went and downloaded the two Apples I had to back them up. It was easy to hook and didn't have to worry about formatting, it was already ready as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back-up storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for myself last year, and I have been so pleased with it, that I purchased one for my mother. The device is extremely easy to use.....just plug it in, and it does the back-ups in the background while you do whatever you want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Windows 10 backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to use. Backed up three computers. Now ready for Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best external drive available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most and best working external hard available, durable and best warranty 3 years has encryption and works best with either Mac OS10 or Microsoft Operating system 8 and above, and cool colors available and unbelievable prices for the 1 terabyte.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great item!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plug and play feature! Love that it's so small. Can take it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tiny and lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to back up my laptop. It was recognized immediately upon plugging it in and it was very simple to install the backup software and get it going. Also has a 3 year warranty which is (I think) the longest you will find on an item like this.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great tetra drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tetra drive, small and compact runs on a UBS. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Very compact unit with great storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, nice and compact to use less space on desk. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it five starts because so far I haven't had any problems with these drives. I purchase about 10 drives per month for my work and this is the only brand for portables without problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great compact external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the external hard drive for my wife (Christmas present) to save our collection of digital pictures including children, grandchildren and travels. It will also be a great aid in transferring files from older laptop to her new laptop and serve as backup file. Like the compact size and sleek design. Amazing price with Best Buy $10 gift card through into the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hard drives are great, compact and quick. I use them to store my video at work for archive. They do require formatting for use on a MAC, but that's easy enough to do. I own several my passports, one is my primary storage for my xbox one.

    I would recommend this to a friend