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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,558 reviews
  • Rated 5 out of 5 stars

    Nice compact portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tried it yet looks like a nice drive light weight compact going to use it to backup my sons xbox games will see how it performance .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great transfer speeds and almost too light. Can be taken anywhere with ease. At long as this baby last me a while, I will have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product for the money . I got the unit took it out of box and it connect right away with supplied cable and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item, bad cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 external hard drives from this company and they have all worked great. This one has a new plug configuration on the cord and I don't like that! Would be much better if I could interchange the same cord for all 3 units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never backed up my laptop so when it crashed the Geek squad recommended this product so they could store my data and repair my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a 1TB hard drive. Good transfer speed, supports USB 3, and doesn't need external power (it's powered through the USB cord).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for my mac. Everything was already installed and ready to go. Windows in the other hand requieres more downloads and transferring data is more complicated in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Lenovo laptop. It was easy to use and now I can feel secure that I have backed up all my important documents and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is a excellent value. Backed up my PC just in case the PC crashes later. All the info is now on the external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever used an external hard drive. Extremely easy to use even for someone that is technology challenged like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly how it should. It is super easy to use and doesn't require any useless software. Easy way to add storage to your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently am using this a Backup for my existing 1 TB. So far no issues. Scheduling option with option to select specific path is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as the backup to my backup external and it's working great so far! I've had it for about 3 months and I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport Ultra 1 TB External Hard Drive works as expected. Fast downloads for all my files. Good recommendation from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal & Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried the encryption yet. Seems cool. The speed is fast. Works on old windows server after unplugging and replugging back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not find a better value on a portable hard drive. It has all the features you need at a great price. I highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother buying the MAC version of this external hdd. It literally takes seconds to format the device for MAC which will save you $10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my mother. She loves this product. This was bought when the item was a daily deal. Happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used it for backups thus far. I was told that I could use it for my windows computer and my Mac but I was not aware that you couldn't switch back and forth between the two. You have to use it for one or the other.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little hard drive with large capacity. The hard drive comes formatted specifically for Windows BUT is easy to reformat to Mac OS.

    I would recommend this to a friend