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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 4,558 reviews
  • Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other Passport portable drives in the past, and have had zero problems in the past. Fast and reliable, what I like and need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be a little faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to transfer a lot of data to these drives to deliver data to customers. The transfer speed is a little slower than on previous models, but still satisfactory. You don't get enterprise speed on a USB powered drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after seeing it available at my local Best Buy online. It was on sale and just what I wanted. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Mac and PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one of the for my wife PC. Comes with speed cable for quick up and down loading. Went and bought one for my Mac as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage in a compact package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage in a compact package. Little or no instruction included for initial setup, but online instructions are more complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great removable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other hard drives with a few, not all that they're cracked up to be, this one seems to be holding steady, time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Memory expansion for Xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and setup...was downloading games in seconds. My son was so excited to be able to have so many more games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Password external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with getting some data pulled off an old no longer working computer. Works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty bangin'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty dece hard drive not gonna lie, main problem was that it didn't work with Mac straight out of the box you have to change up some settings here and there, nothing a quick Google question can't fix though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. I use this as a network backup on my router. I love the sleek and streamline look and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport is a great tool to store files for backup and travel for work. The passport also saved me when my hard drive crashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one before. It was given to me when I purchased my iMac Desktop. I enjoy knowing my back up is ongoing as a safety zone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive decent price bought it for my xbox one and I don't really notice too much load time for any of my games or downloads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how portable and light this hard drive is! I previously owned a WD external hard drive and I am really happy with this brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of memry for the price, weak on instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good once you figure out how to use it. I had to go back to the Geek Squad 3 times to get it to do what I wanted-store all my music CDs in a format that lets me sort them easily and build playlists.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to use with my MacBook Air. I had to do extra steps for it to work, which is why I didn't give a 5 star rating. However, this product is a good buy and I have been happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent data recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your sales representative convinced me that this item would download my data from my PC and allow me to transfer that to a new PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way to speed up an old PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive SSD to upgrade an older PC. This drive brought my 2010 i7 PC back to life. It bought me couple of more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, Can store all my files. USB3.0 compatible Purchased the drive when this was on sale, and this was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive for my Xbox One, installing games since the internal hard drive is so small. Does the job and I loved it.

    I would recommend this to a friend