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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,558 reviews
  • Rated 5 out of 5 stars

    always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    given as part of a graduation gift. Recommended by the Best Buy associate and I know from past experience, this is a good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is such a good value, especially with the $25 Visa Checkout discount that I got. Can't beat Best Buy on that one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to safe your pictures or videos that you have. The memory capacity is big enough to save good memories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old computer that kept crashing and I wanted to save the photos and all my documents. Everything transferred smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact reliable and portable 1 TB storage option....with fast transfer rate, 3.0 USB and very affordable. It's a no brainer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only down side I was trying to transfer data from old desktop and desktop is so old the hard drive didn't support it. but I will be using it for my new computer. In fact I bought a second one for my mother-in-law.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm undecided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good once we finally got it working. Had to have Tech support help out, but it seemed to do just fine after tgat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small size high capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, small external hard drive with plenty of capacity. So far has been fast and flawless for backups and external storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable USB 3.0 Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised that this little portable USB 3.0 drive is almost twice as fast as my large size USB 2.0 hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More portable drives...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I always want more storage devices. WD has a good reputation with me and I will continue to purchase their drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, hard drive plugs right in, uploads and downloads fast. It was a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drive, fast. Got a great price on sale. Cable supplied with drive is a little short, had to buy a longer one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my son for extra storage on his Xbox One. It's plug-and-play, and he says it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with my PS4, but I had to change the operating system on it. May work better out of the box with the recent update. But once I change the operating system, it saved games without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can back up my hard drive on a regular basis. If my computer crashes again, I won't have to worry about losing info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable brand and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is a reliable brand and this model has hardware encryption, took about 25 min. to backup about 250 gigabytes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I got 3 of them for back up, and...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to back up desktop and keep back up off side and rotate it, so I got 3 WD drives. I created a back up schedule and it works great for two devices, but WD application is not recognize third hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup tool for computer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to backup my Surface Pro 4, it has it's own backup program which updates...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used this to back up my other external drives. Its a back up for my back ups:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does exactly what is expected, is fairly quick for an external hard disk, and the build quality if very good.

    I would recommend this to a friend