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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,558 reviews
  • Rated 4 out of 5 stars

    Future RATING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't give 5 stars to this product yet, as I have not had a chance to actually use the back up system yet. I believe when the time comes and I need to have my info , it will be avaIlable as stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my iMac Timecapsule. Fast and easy to install. Buying a second one to act as my iTunes server and Photo server.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this drive for my photos. The cloud is good, but having this drive, I feel it is safer for my family pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage has been costly but how much you value your data is priceless. Very portal and fast data transfers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and large capacity. excellent for backing up data and a full image restore partition on a usb3 1t hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Short cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own other makes of data storage. Always impressed with WD passports. Minus one star for the short cord. The first one I bought years ago the cord is twice as long. Limited reach makes for a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy + Intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am dumping two laptops worth of data on this and its working great! Comes with everything you will need (cables etc).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all purposes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to free up the drive on my laptop. 600GB plus of music can be rather cumbersome on a family computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third passport external drive. I've never had an issue. They work great and are a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have other Passport storage devices and loves the ease and storage capabilities and this one worked great for this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to replace 500GB that had run out of space. I trust Western Digital products, so this fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Canon ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with off brand ink so I stick with Canon's. Yes it costs but I get a discount as a BB rewards member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for backup or extra storage. Fast and quiet operation. Recommend a hard shell case if frequently transported.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Time capsule TERABYTE!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this for transfer of old MAC info to new MAC. Haven't touched it since. Might make a nice defensive weapon to stop a home invasion, who knows??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Xbox one. It just takes a little while to transfer games but that has nothing to do with the hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet so I cannot say anything about it. I don't know why I have to do this to get my bonus points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secure...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storing all of my important docs and pictures on this hard drive gives me comfort that my data is safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to snail mail someone a .75 GB data file for work and this is an excellent means of transporting electronic data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to do back ups. Has been great, so far, for all of my files and photos. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive works great, especially for backups!

    I would recommend this to a friend