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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 4,558 reviews
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer easy to use and is light weight can be moved very easy I love that the screen can be adjusted up or down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external drive for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact backup hard drive. Fairly easy to schedule backups. Not certain I set up the backups correctly. It seems to take as much time to do interval backups as it took to do the inuti as l backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father-in-law and he loved it! We have had it over a year and have had no issues. LOTS of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, I have the 500GB... Now the 1TB and it's a fast transfer rate and password protected! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    right size and capacity for backup applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem with ordering and delivery, in fact arrived earlier than anticipated, fits right in with all equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people do not think about backing up their laptop or their desktop. Windows make this an easy option to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to. Nice that it does not need a separate power cord to power it like my older External.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the way to the Grand Canyon to unload photos and videos from our laptop and cameras. USB 3 is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully but wished there were detailed instructions provided for the novice. I had to use youtube for a step-by-step instructions as it did not automatically launch when I plugged it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Had a PC crash in the past. Used this to back up some of my most important pics and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    western digital hard drives are always my favorite drives, and are the most durable hard drives that i have used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great small harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been using this passport harddrive for last few months now. speed is great. its very handy and comes with nice case. also this harddrive dosent get warm or hot after many hours of usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great on Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive for expansion storage on Xbox one and it works great. Great speed and no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop had died, but hard drive was salvageable and transferred my data from it to the passport with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the AutoBackup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC has already crashed once since I bought this external hd, was able to retrieve some important docs in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to back up data from old computer to transfer to new computer. Now actively backing up data on a schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it because my computer died and the technician asked for it to save my files. No complains from his side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the fastest and most convenient backup available. It fits into a pocket, and the USB 3.0 is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Passport drive is small, but has a very handy i TB capacity. Installation was easy and operation is simple,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, and affordable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 of these drives that I use for work for backup and transfer purposes, and they work fantastic. Even though they are 5400 rpm drives, they are USB 3.0, so they transfer stuff quickly.

    I would recommend this to a friend