Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,558 reviews
  • Rated 5 out of 5 stars

    Beautifull disk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Euro a beautifull design. Great free software to administrate, backup and security. 100% recomendable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed Memory Problem on Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Laptop has very little memory on it, which was making updates impossible To get due to no space. This little passport fixed the problem and all I had to do was plug it in!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Fits my need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the types of things I do with my computer and the level of quality equipment needed for my activities this product fits my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by sales person and cashier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third time I purchased this WD hard drive from Best Buy and am happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has more space than I really need, but its great for everything I need to back up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device on my macbook pro. Was hard to figure out how to convert but when I called the company. They helped me set it up quickly and easy. The device is good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will wait for another discounted sale on this item and I will buy another one. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a truly dependable product. The TB size is a requirement for todays average PC user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wd - My Passport Ultra 1tb External Usb 3.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is Fast and works Great! I installed this drive for doing automatic Windows 10 backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speed, great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a photographer I need about a tb of memory to back up photos for the year. This is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, easy to use, just perfect. Helps running a small business as a back up of all my records.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good device!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it right away. I bought it without reading any reviews I was in a rush. I plugged it in and no problem at all.... it is easy to use and super fast. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Standard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bells no whistles just a solid product. Needed a back up hard drive and this does the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, reliable drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is half the size of the WD 500GB drive I bought a few years ago. Data transfer rate is pretty good, but not mind-blowing. Small enough to fit in a shirt pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy introduced us to the Passport / so far it's been remarkably simple to use with the Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Fine but a little Slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Drive at a good price. But if you want to dump a very large file it will take quite some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product by WD! Perfect piece of hardware, I couldn't of bought a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a very good product exactly what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My external hard drive stopped working and this product was a great deal with a much larger memory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and stores all of my pictures and documents I don't want to loose. Upload speed is a little slow when moving a lot of files but for the price it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Hard Drive for less money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Portable Hard Drive for less money. If you are not a computer person like me. Try this one.

    I would recommend this to a friend