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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,558 reviews
  • Rated 5 out of 5 stars

    Value, speed and portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed in how well this functioned in terms of speed, processing time and weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for 1TB external solid state drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for general backups of important files, pics, etc. Since its solid state it will last for years to come and USB 3.0 means you'll access your files or upload fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read and write speed are really impressive. Till now no issues. I just love using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted an external hard disk for his Macbook. He has been very happy with this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good drive and I've always had good luck with WD. The 2TB is a better deal though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very pleased.... although I should've purchased a 2TB (if available?) to match my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage for the priceq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for the price. Works flawlessly and is quick (USB 3.0 and 2.0) Works on Mac and PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is used on my dish hopper3 with sling. It is working great for back up of programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy find work great no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went online to check prices and store location , prices online matched what i found in store .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the actual back up function and I've used it like a large flash drive. The full back up is slow but no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pug in the drive and within seconds was able to start saving pictures to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some more storage space and this fit the bill perfectly. I will definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a fabulous value for the product. It is worth far more than the actual cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drive and in a small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a couple of these drives at work and really love the form factor, add in the speeds you get when plugged into a USB 3 port this is the best small drive you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external drive. Works great for my computer and I can use it any computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to use and works with mac as well as windows. Got it at a discounted price from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Initial use has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate at Best Buy was great (Kevin) in transferring data from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent drive speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills, just drive performance and stability. Works like a charm every time I plug it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well serves its purpose as a giant thumb drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine. Have had no reason for complaint. A+ product. Perhaps $10 too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Western Digital external hard drives for years and have never had a problem.

    I would recommend this to a friend