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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 4,558 reviews
  • Rated 5 out of 5 stars

    Nice compact drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact easy to carry drive. The capacity is a little small for current standards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I needed this and it is a perfect USB size for all my downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have anything negative to say about this product. The security feature is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, never crash, it has fast USB for faster transfer, and it is very quite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of storage in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable hard drive to store items from an old computer I was replacing. This one was on sale, so I purchased it. It's a hard drive and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust this brand and I get the Quality that I e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could recommend this product 100% because never fails and does it job ✅ very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product! I would definitely recommend this to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has reliable read and write speeds! Works great. I am very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this backup I feel like my data is safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy even for the Inlaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to automatically backup. Save a trip to do those manual backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dint go through reviews, before i went to buy. But i liked the product as far as now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product definitely came in handy when I was running out of space on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When traveling I love to watch movies and this hard drive is exactly what I need!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with backing up my computer. Data transfer is fast and has no errors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I did not realize I had to be online to transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the passport to transfer my files from an old PC but did not realize I had to be online. At this time I do not have a connection to go online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great way to add extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several of these hard drives over the years, and they all work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cruise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my cruise I haven't used it yet but im sure it will come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great. No complaints at all, runs well and quick transfer speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compatible with Windows 10 and fast data transfer for pictures and text data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked smoothly with my PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive worked smoothly in transferring files from my older WD My Paasport to the new WD My Passport Ultra. Haven't tried the other features yet.

    I would recommend this to a friend