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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and compact.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a storage device that was portable and this fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended to me and it is easy and has a lot of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Doing fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, have this as a backup drive and seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and effective. The product was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital never disappoints. Easy to use, and very compact.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this unit an 'average' rating. The price is fair for a 1TB unit. The problem I have with it...is it's confusing. Even with their instructions, the software isn't great. I'd like something more simple. Plug it in, backup. Period. It seems like it's always running, and slowing down my computer. So, I backed it up...and unplugged it. I only need updates once a month or so...so perhaps all the fancy stuff is for other folks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a few weeks ago. So far, so good. Great price for the 1TB.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good mobile drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price. And the speed is fast. This is a good mobile dirve.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this item. Very convenient and easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the components were of good quality and functioned as expected

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Adds Memory for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for saving information for computers and gaming systems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for saving memories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great I can save all my stuff easily. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for my Mac Mini so I could back it up. Worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Will purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectation , speedy and reliable I will be buying more.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space. I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had zero problems with product, definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great mobile hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive works great. I haven't had any issues with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for extra storage for our XBox One. It worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price, should be perfect for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for storing pictures, exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definatly a good investment much needed and necessary product

    I would recommend this to a friend