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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,558 reviews
  • Rated 5 out of 5 stars

    Very good hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my Xbox One, and runs very quietly. WD makes great products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent small form factor and large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these drives, the capacity is excellent and the form factor is very small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what I needed it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what I needed to do to back up my computer before installing new hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great hard drive for backup your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could do to keep my information safe and not lose anything .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it for Time Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this drive for Time Machine right now on my MacBook and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yep, its a ext hdd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, I bought it for a client for a data transfer and it holds data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its been a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    allowed me to down load all my photos from my phone into one easy portable place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it working just fine!! They need to add case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inexpensive and good warranty, bought a few of these over the years, no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have backup so in case there are computer problems, nothing gets lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive - Classic Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the product, delivered on time and also at a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. Works great. Perfect for storing all my photos in one place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i actually got this for my husband so i can't wait till he opens it for xmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 1TB External USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have quite a few WD external hard drive and have never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive for work, the USB 3.0 transfer rates are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say, this item does what it says and met my needs. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great storage device for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too large and has a large amount of memory, can't beat it for this price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy, but setting this up to work was a relatively easy task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the products and shopping there I never had a problem with any of them

    I would recommend this to a friend