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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 4,558 reviews
  • Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second portable hard drive from Western Digital and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by the Best Buy sales person. It works fine. I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black For my extra storage need for my movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea, should have gotten one sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a relief to know everything is saved, and in an easily accessable location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, knowledgeable sales associate assisted with questions and answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great asset for my security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me, I decided to get it and am pleased with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I ever used wood tell all my friend and family keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great backing up my MacBook pro, wish I would have hotten the larger one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for A Low Cost. Very portable with no external power needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to back up data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the program included with the HDD makes it a lot faster to back up data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hard drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I've posted this before, but this is an excellent hard drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly fast for a device this size. Ift is perfect for my Surface Pro 4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great on MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is too good for a HDD. I use it on my Mac for additional storage and it s for speedy transfer. I personally like maroon color instead of black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works as expected, good features and transfers data quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use for computer backups. Never know when something might happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is used to back up my computer and came recommended by Geek Squad as the easiest to use to have a system to cover you in case of viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Since it's 3.0 it doesn't take long for files to transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have backup for all my files. Large storage so room for a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB 3.0 makes it faster to transfer data. Satisfied with Purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Photo Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to store all the photos from my phone. Love photography!

    I would recommend this to a friend