Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

    Model:
    WDBGPU0010BBK-NESN
    SKU:
    7869174
    Highly rated by customers for:

    Customer reviews

    Rating 4.7 out of 5 stars with 4558 reviews

    Rating Filter

    Rating by feature

    • Value

      Rating 4.2 out of 5 stars

    • Quality

      Rating 4.3 out of 5 stars

    • Ease of Use

      Rating 4.4 out of 5 stars

    Pros mentioned filter

    Cons mentioned filter

    98%would recommend to a friend

    Customers are saying

    Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 197 Showing 3,921-3,940 of 4,558 reviews

    • Good Hard Drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The is a very good hard drive for the cost. My only suggestion is to make sure it is stored in a shock resistance case to protect the drive.

      I would recommend this to a friend

    • My first external hard drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek Squad recommended this and I like it; thanks for the recommendation.

      I would recommend this to a friend

    • RETREIVING DATA FROM A BROKEN LAPTOP

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      IT DID WHAT THE TECHNICIAN SAID IT WOULD DO. I AM HAPPY WITH THE PRODUCT.

      I would recommend this to a friend

    • Great!!

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This product came in handy I needed it for class and it works perfectly

      I would recommend this to a friend

    • Reliable and predictable

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Works as expected. 3.0 is FAST!!!! You canalways count on WD hard drives.

      I would recommend this to a friend

    • Very good buy

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Priced right and works as described. Very easy to set up...plug and play!

      I would recommend this to a friend

    • Backup HD

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Works great. Bought it on sale, great value, won't work on a Chromebook.

      I would recommend this to a friend

    • Great Product

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      It is a very nice thing to have. Peace of mind and good customer support.

      I would recommend this to a friend

    • Great

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Compared to others, this was best product. Very Light, compact etc...

      I would recommend this to a friend

    • Great hard drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      It works well for my needs, which is backing my iMac up on time machine

      I would recommend this to a friend

    • Good for the price

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      These are great for backing up your important data like digital photos.

      I would recommend this to a friend

    • Great hard drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Awesome product and works as advertised. Plug and play makes it amazing.

      I would recommend this to a friend

    • Great portable HD.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Does what it is intended for, transferring files from one PC to another.

      I would recommend this to a friend

    • Great Tool

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Excellent hard drive and great work tool! Can't leave home without it!

      I would recommend this to a friend

    • Great bargin

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Bought for backup, very quick transfer time with USB 3. Very happy.

      I would recommend this to a friend

    • Good Price Point

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Item was just as described. However, it is not as thin as I thought.

      I would recommend this to a friend

    • Works good for me.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This was purchased to be used as the memory for my over the air system. Works fine with my Tablo and records multiple OTA television shows.

      I would recommend this to a friend

    • This product will help save pictures.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I haven't use as of yet but it was highly recommend to me for my needs.

      I would recommend this to a friend

    • works well

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Was offered by a geek squad associate. It works great for our purposes

      I would recommend this to a friend

    • great speaker for the size

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This speaker has lots of punch for a small footprint. Excellent sound!

      I would recommend this to a friend
    Page 197, Showing 3,921-3,940 of 4,558 reviews
    Sign in or Create Account

    Get the latest deals and more.

    Best Buy appLearn more
    Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
    Best Buy Canada
    AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
    In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.