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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,558 reviews
  • Rated 5 out of 5 stars

    Easy to install and configure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech service was very helpful in doing the configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for what I needed but was a good item like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up if you have a lot of time. Works pretty well, but can take a while depending on the amount backing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive... This is the 2nd one I've purchased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for its purpose - delivered quickly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd one - dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use apple products- WD designs products for Apple use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to work great for my PC to back up files!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars. Great compact design and has a huge capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, battery life is amazing and sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of a hard drive I would recommend getting an ssd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No setup required. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a good price! And I love it,need another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Best Buy. Great price and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Simple setup. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 1 out of 5 stars

    Gift to my granddaughter excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pricing and quality of product. Will remain a faithful customer of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and perfect size for my college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up my photos and other data I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. It is Just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our trip photos and so much more, fast!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has done what it was described to do. It has very good capacity and will be more than sufficient for my needs.

    I would recommend this to a friend