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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 6,267 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to store security camera videos. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held all of the required info that I needed it to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in and it does the rest just like they promise

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with a good price+$10 coupon from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for backing up all your photos.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied. good choice. good size.I am happy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very helpful and a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it here put a lot in this awesome Hard Drive

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact size. Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small and transfers files fast. I would get another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not decided yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive came in very handy when Geeksquad was finally able to upgrade me to Windows 10 after several unsuccessful attempts on their part. When I got the computer back Windows 10 had indeed been installed but all the rest of the hard drive had been erased. So the backup on the drive was a lifesaver. I have yet to figure out why I keep getting messages that the recycle bin "is corrupted" or why I always get messages that "Not all files have been backed up." I have yet to get to the bottom of that.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome little drive! Portable and lots of space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one previously and satisfied with the ease of using

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play setup. Just what I needed for the xb1.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity it's great, and its compacted to carry on

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great harddisk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a MacBook and it works perfectly good with that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, efficent, cool colors and very fashinable gadget

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great portable Drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of it .Makes it easy to put in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Great Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great portable hard drive for the price. A must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a perfect size storage for all my files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several. Very dependable. We will purchase more

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used when keeping old info for my new computer; excellent.

    I would recommend this to a friend