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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,268 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great value, and quality drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace a Seagate drive that bricked on me. So far I have not had any issues with it, and has been smooth sailing since day one. WD is a reputable name, so I am glad I gave them a shot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the hard drive for downloading movies and music. I can connect the external hard drive directly to my smart tv, laptop or ps4 and enjoy watching the movies I have downloaded or listen to my music files. Also, not bad for price. I paid about $50 for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard-drive when my laptop's hard drive was filled with numerous videos. I then decided to purchase because it is portable and it has 1tb of memory, and I have no regrets. It looks beautiful and it is no eye-sour, it is portable and easily fits in my bag and takes a beating, and the price is reasonable for a 1tb of memory. I do not think anyone can ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my passport my laptop has a 320gb hard drive and it was running little slow but when I installed The my passport I saw a big difference in my laptop it was a lot faster and it work great with windows 10

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you'd expect it to do. I'm using it as extra storage for an Xbox One and it works perfectly. Small form factor and was recognized with no problems. You can't go wrong with this drive at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Peace of mind in a box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reasonably priced option for providing peace of mind by backing up my files every few minutes. This product affords the security of knowing that I have control of both my original and back-up files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have purchased for many clients:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup and operate, even for a non- computer literate user. My first choice always and small enough to disconnect and take home for safety or use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy installation & worry free back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Passport. It is compact; taking up very little space on a cluttered desk giving me assurance that the many projects I am working on can not be lost (family history, pictures etc).

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD all the way... Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD hard drives are always the choice for me. I've a friend who has his own computer repair/build shop and keeps track of dead HDD.. Western Digital is by far and away the least troublesome for him.. And me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. No issues. Great Plug N Play device. i copied almost an entire TB from another drive with no problems. Shipped the drive via mail to another location and it arrived with no damage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Nice for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plenty of storage for a Word only user

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works well but having issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact size and quick copying. one issue though is when my computer sleeps or shuts off upon turning back on the hard drive cannot be accessed and has to be unplugged from computer and reconnected....every time! Running windows 7 but don't have any issue with my old Maxtor external hard drive that is always connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact and Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to quickly grab a drive to transfer a video project to a work colleague for editing. Was in and out of the store in a flash and able to hand off the project without a hitch. Love these little drives!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, plug and play. Very small foot print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so god

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a couple months but so far it does everything I need it to and it's pretty easy to use. Happy with it so far and I'm sure it will work fine for a long time. Comes highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Little workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this in order to transfer documents from my laptop that is on the verge of going on to greener pastures. It was super easy to set-up and was essentially a click and drag concept, which I loved. I was able to transfer all the documents and photos from my computer and load it up within 30 minutes or so. I just store this unit until I need to access something from my new machine. I would definitely recommend this to anyone looking for a solid backup for documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black is easy to use and user friendly. I am more than happy with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace the hard drive on my macbook. This external hard drive was easy to use and automatically backs up my mac! I highly recommend this for anyone that is looking for an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Yes you need this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face it we all have tons of data we say we will put on one device so we will have it (photos, music, documents) should something happen to our computer/tablet. This device makes that really easy. There is enough storage for the average person and their family to make it worth it. Small, portable, and quiet. Even can be locked with a password to keep out nosy people. Did I mention you can encrypt the drive too! All your data in an easy to use backup system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my old Lacie D2 Quadra desktop drive for my mac when I upgraded to a new Retina model with no firewire port. I needed a drive to backup time machine and use as extra storage but I wanted something cheap, USB 3.0 and most importantly quiet. I got this drive on sale and I could not be happier. I had no problem partitioning the drive and I am amazed at how quiet it is. While this drive definitely not a top tier drive (as it is 5400rpm and only a 2.5 drive) I believe the price easily justifies the means and I would highly recommend it.

    I would recommend this to a friend