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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 6,268 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Always good to backup...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new phone and lost data, wish I would have had the external hard drive then! I've backed up iTunes and shows from the DVR onto it. Plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my external hard drive. Works great and I can get all my work onto one instead of carrying thumb drives around and losing them. I also bought another to back all my photos onto and keep in a safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and quality. Picked this upon sale ($59.99 down from $99.99) and it was worth every penny. Used it with my Xbox One and the initial setup was extremely easy and only took a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last hard drive burned out and I had been wanting another one for a while. I caught this one on sale and overall heard great reviews with WD-My passport. I was not expecting it to be so small when I got it but it actually suits me perfectly. I am able to sit it on my desk without it taking up space and it is indeed sufficient enough to carry around. Installation was easy, just followed the prompts once I connected the USB cord to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great. Very easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, high storage amount for the price. Can simply plug it in and its good to go. Personally i removed all the backup software that was preloaded, so i cannot give a review on said software.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good for Mac backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my Mac crashed due to power surge in Mexico. I regret not backing it up so I bought this passport. Loved the fact that I was able to partition it and that its compatible with Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the same model before and had just used it for a different computer. It is easy to work with and was all I needed. I'm not a computer expert and I could handle this fine. Esp. for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    I would recommend this to a friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and ease-of-use. It holds a ton of information for the size of the drive. Easy to throw in a purse

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Small form factor can be carried around easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have mostly WD drive for last 20 years and they last as long as the PC has useful life. This is used for just OS imaging so will sit on shelf six of seven days a week, hopefully reliable as previous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Excellent External Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this external hard drive as a back up for my iTunes collection. Western Digital are some of the best hard drives around they rarely fail and last for many years well beyond most competitors hard drives. Its pretty simple to use for Win 10/Mac OS X. Just remember the hard drive is formatted out of the box for Windows your need to reformat it for Mac if your a Mac user. I can highly recommend this product to anyone looking to backup or store data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    wd hard drives are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, Western Digital has the best reputation for hard drives and this is no exception. The drive was easy to hook up and used to back up a computer. Plenty of to rage and speedy for a usb drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    simple - convient - works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less cumbersome than my last back up drive- plug and play - solid state -takes up minimal space - convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has saved me a ton. Computer crashed one day and just backed up a lot my stuff to this external hard drive. It’s nice b it makes it easy to transfer between computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great portable backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the WD Ultra 1 TB drive has been a great help for me in taking my work to different places and just plugging in to a USB port and I have everything I need. It is a quick drive for storing files.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 4 out of 5 stars

    WORKS WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has been reliable-- works as expected. The price was good, the size is small. It comes with the connectors that I need to use with my macbook air. It is just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Backup Storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive easily handled the data from my old computer and was immediately accessible on my new computer. Drive is very compact and durably built, needing only one cable to connect to the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    My go-to storage - And Best Buy Price is THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the recent few months I've bought SIX of these drives (Gifts, helping friends find a drive when theirs failed). I've never had a problem with Western Digital Drives and Best Buy Prices is the best I've found ANYWHERE including ONLINE! I've been very well pleased with the excellent customer service I received in the several different stores where I made my purchases. Quality - Price - Service! Everything I need. Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    The perfect product for all your back up needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is a great way to back up all your computer data. Want a way to save up your music, pictures, videos, etc.? This hard drive is not only inexpensive it also works great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product that's Pocket Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking into external hard drives for weeks I came across the WD My Passport models and they trump all others. Can't beat the size, the style and the speed of this pocket sized 1TB drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive does even more than I expected. It is well worth the price and would have paid more for it. It extremely easy to use even for someone like myself that is not tech savvy.

    I would recommend this to a friend