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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 6,267 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good external memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a DJ and this really helps me keep all my music library in one place. Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is reaaly a quality product when compared to other products and I recommend this to others

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to back up data for my laptop. All data was able to be loaded with space to spare

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    WD Is Always Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far no issues with the Drive. Connected and I have had no problems. WD Drives are always reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd pasport external drive I have owned. They all have been relatively easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    More than adequately serves it purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarly use for back-up of a new computer and was highly recommended by friends and Best Buy Staff.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great buy for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product preforms great. Meets expectations. I would want to see a more rugged enclosure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good produce to backup you computer hard drive in case your computer goes down and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product now I don't have to worry my files are always backed up in cast my computer crashes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    it's convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very convenient a must have it was able to back up all of my information with room to spare

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchase an external drive before. Its a basic but a life safer when your computer crashes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    My first passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it was easy to use. Self explanatory Small and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Was just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job I needed it to do! It is very easy to hook up and start the back up of my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is compact and durable! Perfect to toss in a bag for a quick backups and what not.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase great price, rated 4 stars because when I open the box the drive was a bit dented

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a easy to use product. I like that it can have you set a schedule and forget about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great external drive for beginners and experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to hook up, load software and configure. It comes with software for un-attended backups

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great compact portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to transport. I would recommend this to anyone looking for external drive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Company Holiday Presents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the fact that you are limited to the number of items you can put in your cart to purchase. I had to make (4) transactions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product. It's very easy to setup and great to have as a backup device.

    I would recommend this to a friend