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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 6,267 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good storage in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small, portable storage for photos when I am out and on the go. This works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Macbook was going haywire with space so we opted for an external drive. After talking to the sales associated we chose the classic black Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive. Set-up was a bit more involved than I'd like because the device has issue connecting with the laptop but once installed worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Only thing it vould use is a carrying case so you can keep cord and drive together

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a hard drive. Also inexpensive due to cloud storage services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice portable hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my laptop. Easy to use and nice to know that I have my data saved !

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great storage for data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport external drive performs very well and stores data which are easily retrievable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Replacement drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a WD drive. Had it for 7 years storage space is great that's why the replacement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to use and I was able to save all of my pictures from my very old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for storage but would not hook up to my television to view movies and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD Ultra is thiner than the regular WD My Passport. Was on sale, so it was a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as other reviews stated easy to set up and use. Like that it can.e with cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable, fast storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a harddrive that failed. Luckily I was able to recover all my files from the old one. I had a few hundred GB of data to copy onto this new one. Copy went very fast and was much quicker than what I expected. No issues with this one... yet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my hubby to store his music on. He loves it and was happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have too much to say because I feel like there isn't much to say about good hard drives. The speeds are as fast as expected and the build quality is solid. Great storage solution for people such as myself with MacBooks that don't have much internal hard drive space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying external hard drive. And it worked great with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complain at all. is may main drive to hold all my photos and videos. i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second drive purchased with confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another WD portable (external) hard drive, after experienced use of the first one purchased for another computer. Only wish that WD would provide info on retrieving a single file for review to verify data is there. Needs more documentation for continued use...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech savvy but not a novice either..I found this difficult to install and difficult to manage /file downloads from my PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product for a beginner. Returned it and got a bigger TB hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Does what is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive that does everything it says it does. Saves storages lol

    I would recommend this to a friend