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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 6,267 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price and drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this drive during those daily deals. Great price for a drive to use as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good practical external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDD is convienient size and shape. It was bought for my wife ans he lives the color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No issues so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it to backup and organize our family pictures. It's quick and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed for a student researcher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased to store large data sets that could be worked on by a student researchers. The drive is doing exactly what is needed and providing the help needed for the work to get done. The transfer speed is good and there have been no issues at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and fast would recommend to anyone who needs a light weight storage device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happened to pick this up as one of Best Buy's "Deal of the Day" Specials which made it all the more enjoyable beyond Performance being excellent!! Would I pay Full Price for this?? I'd say NO but then again I never try to pay Full Price for anything!! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Perfect external drive for pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friend. She loves it! I would definitely buy it again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great resource but very confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can be a great thing to have to backup information, but it is very confusing. I had to pay $100 to have Geek Squad put my info from my Mac laptop to my new Apple laptop and onto the external hard drive. It is all very confusing and instead of paying an extra $100, better directions or support would have been more helpful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to set up and easy to use. Even for first timer like myself

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    typical external HD at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your standard simple hard drive but what makes it a good buy is the great price on it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good hard drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 TB drive for $60 is pretty good. Bought it as a gift and they were happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Compact hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good driver i would makesure i formatted it before i filled it with anything

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Big HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my wife's dying laptop. Works nice. No issues 10 months later

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and compact. Works great and helps me save all my precious memories.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Useful, reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive functions well but there are pros and cons. Pros: - detachable cable - capacity - usb 3.0 Cons: - drive was write locked and required considerable effort to correct this. Definitely not for an amateur. - the drive inside the enclosure is not sata but usb. can pnly be used as it comes. - no on/off switch

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Is great my passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product to saving my information like fothos and many things I love it..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These compact USB drives in a small, light package are always good to have around.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 would not let me access my previous hard drive backup and this works great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a good bargain for the price. I would definitely purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough storage for the average person that needs it for pictures, documents etc

    I would recommend this to a friend