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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 6,267 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Nice External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has yet to fail me. After a year of hard use, it is holding up well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love usin this because I can keep movies and pictures no problem and move em around

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great device for a very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this device for backing up all my training data. So far it is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am not sure about the rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase the external Usb when the Agent told me how it would work for me but do not know how it will actually be until I have to use the information (hopefully never, but that is wishful thinking). I am sure it will do everyting Agent Schwrtz told me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive for backing up content!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drive! I have 3 of these, one for my Xbox One that works great and actually may need to be replaced with more storage as I'm running out of space. Can transfer rather large files quickly as well! No complaints so far and absolutely love these drives!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works great…easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I need it for. Storing documents i used to keep paper files for.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got for a reasonable deal on sale. works good. holds alot of pictures and videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive seems to work fine after about a month of service. I only use it for backup of my main computer. For some reason the WD backup software that comes with the drive will tell me that there is not enough space on the drive even though I have 600GB of data and there is 1TB on the drive. That is very annoying and I ended up deleting the software and using Windows 10 Backup and Restore.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for Xbox one games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for holding my Xbox one games. Gave me a lot more space to hold games.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is easy to format. It is very light in weight as well as compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 Terra Byte Hard Drive for System Backups.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these WD 1 TB hard drives. This newer one, uses the newest USB ports, that are provided with new computers to achieve faster speeds. Since it comes with it's own backup program, that you can set on automatic mode, this Hard Drive is a No-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped save my pictures on my computer. I would recommend this product this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for travel purposes and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great product, passports are reliable and for the price you can't lose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light and portable. It doesn't have a separate power cord which I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a photographer and this was his recommendation. Before I purchased online the reviews reeled me in even more. I've been using the external hard drive to store photos and videos. I haven't had any issues since I've purchased. Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must pay attention to the software comparability. Easy to use. I like this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use. It gives me piece of mind knowing my information is safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portable access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets me move data easily. Like how easily I can move data between two computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Western Digital makes great drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes great drives. Best Buy has good prices and is convenient.

    I would recommend this to a friend