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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 6,267 reviews
  • Rated 3 out of 5 stars

    wish it worked on xp service pack 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great idea but will not work on xp service pack 2 must be service pack 3

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great time machine backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this HD to back up and store my 1TB iMac, and it works perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new external hard drive for my XBox One, works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up my movie project and trust this little work horse of a drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for small thinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to my friends because its easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product at a fair price. I have been using these for years

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    A tons of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of it, the color is one of my favorite things as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hard drive because I needed a USB3.0 portable and this was the most reasonably priced unit. WD is a well known company and have been in the HD business for a long time. No complaints. Does exactly what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly holds a lot of videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and compatible with laptop and computer system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable, and has encryption

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number 1 feature why I bought this product was the encryption feature it comes with the harddrive. I used in on several laptops that used: Windows 10, Windows 7, and on a Mac. It worked flawlessly. And the USB 3.0 speed works just great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    little portable HD for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small portable HD is connected to my Office PC to do daily back up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great storage for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for travel with your favorite movies and relax before bed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for the money. Easy to carry and will hold a lot of stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working just fine, and it's small n good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small foot print hard drive with big memory storage. it looks great with a bright metal blue color. Love the faster USB 3 speed. Best of all it works great with my XBox 1 and cost less than the green color branded Xbox hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for 2 TB and didn't disappoint once you do the download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really good and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and portable. It connects well and looks really sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am using it to be a archive device for my photos. works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good hard drive for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for the price. I would buy it again if it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good external hard drive. Its simole and easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    best thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good and easy to use product. will definitely refer to a friend

    I would recommend this to a friend