Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 6,268 reviews
  • Rated 4 out of 5 stars

    WD My Passport Ultra Portable Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external hard drive to import my user data from my old PC to a new PC. The Best Buy sales associate recommended this product as it was on sale. It performed the functions I needed to import my data from the old PC to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good overall product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good amount of storage for a reasonable price, in a portable, sleek package. I only ran into one issue two days after purchasing the drive, where somehow the drive got corrupted. This almost gave me a heart attack, but I found a solution and was quickly able to resolve the issue, restoring my files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Always dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this external drive! I use it for home and business use. I have 5 of these and I yet to experience a hardware fault on one of these. Either way, the 3 year limited warranty sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to just plug in and start saving anything and everything you want. I personally use it to house all my family photos and music. I don't see myself filling this bad boy up anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worked well for transferring laptop to laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is perfect for use when transferring files from one laptop to another. Lightweight and compact - makes it easy to use. Recommend the device as part of any data - computer system !

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good external storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for mother-in-law to store her pictures on. She was using USB drives and this will make it easier to store them all in one place - and almost never risk filling it up!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Price for Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lil guy is awesome and helps when you need to back up and save files off multiple systems. I'm extremely happy and it's my 2nd one I own. Other is used with my wiiu. Great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up data from PC. I like the compact size. Using it on older Windows might take you some additional time setting up the auto backup. Perfect size for Xbox One add-on drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive is exactly what I need to move files and mostly to back up data safely. The price was reasonable and it was available in store with no waiting. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent price and great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had this hard drive for the best price I could find anywhere. Western Digital drives have always worked well for me and this product is a testament to the quality of the company

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an external to my Xbox one, got surprised with a $10 gift card at purchase. Awesome! So far so good. 900ish GB/1 TB (1000 GB) free. As opposed to xb1 having 375 GB/500GB usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small size and lightweight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this drive for about a month now. Great size and quite fast when used with a USB 3.0 port. I carry it with me as a backup/working drive when going back and forth from home to work. Short cable like all the rest but when working with laptop it's fine. There is a status light on the side of the drive by the cable connection which is helpful if you want to know that the drive is being accessed. Only hangup I've had is that it has not been "ejectable" all of the time which means I have to power down my computer to unplug it. Haven't investigated this in detail but I suspect it may have something to do with the backup software that is preloaded on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Storage Product from WD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device connected immediately and fast as expected. Extremely fast read/write speeds, and a sleek design. This was extremely easy to use. I just plugged it in and followed the instructions in the "User Manuals" folder. Runs nice, is silent, and is very fast over USB 3. Smaller than expected, very portable, and fits in my pocket. Excellent portable external hard drive that has lots of memory. Very satisfied and would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Great External Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has performed flawlessly since purchase. It is compact in size and easily transportable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most computer literate person in the world. I was able to backup all of the important documents from my old computer and transfer them to my new one without any problems!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent external HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Western Digital external HD I have purchased. The first I purchased was a 3tb for my xbox one and worked flawlessly so I decided to purchase another, a 1tb for my Nvidia Shield. I could have opted for a 256 mb for just about the same price, but for $59.99 this can't be beat. Very reliable product and worth the investment. If you need expandable memory or an external HD I really recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    A trusted name Western Digital

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I buy anything I always look for product reviews as I did before buying My Passport Ultra 1TB and I have to say as of this review it's performing great...no complaints here ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Works flawlessly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does what's advertised. Love the compact size. Lots of storage in a small package

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great SSD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is plug in play right from the start. It does all the work and is encrypted on top of it. I really like the compact size and the weight. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Hard Drive You Can Count On

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many of these for both friends and myself to make sure your backed up. They are small and dependable, the only downside is the short USB cable, and that's an easy fix.

    I would recommend this to a friend