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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 6,268 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use! Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazed at how easy it was to use because I am clueless when it comes to computers or anything else for that matter. So if I think it was easy to use and affordable believe it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second passport I have purchased. The product is easy to use. I had a laptop go down and had everything backed up on the passport. Now I use it as my second hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and start utilizing on my computer. Inexpensive and compact back up device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our IT contractor recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IT contractor our company uses recommended this product. Said it was easy to use and dependable. I am not very good at this sort of thing but very easy for me to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use to create back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to create an image back in case of hard drive failure. Making the back up was easy. Have not had the need to try it for re-installing things. Nice size and a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast and very compact drive ideal for home or portable use. I currently have it plugged directly in to my laptop and use it for redundant backup of critical files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great with Mac Time Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup my MacBook Air. Not much more to say other than setup was easy, and it works great. Every WD drive I've had has been outstanding, and this one is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great , worth it $$and reliable!!! It does break when dropped even after dropping it countless times. And it does as what the product is supposed to with out fail.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a smaller laptop with minimal storage ( SSD ) and instead of getting a larger SSD drive I use this for all my large none essential files. Works fast for what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great price for the amount of disk space on the drive. Reviewed several external drives before purchasing this brand/model and all stated the ease of use, which I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    nice external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and small enough to easily take with my on my bag. Very fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    I like the size, capacity and ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the small size and large capacity of this external storage device! Documents are stored in a folder filing system like I am used to seeing in office and are very easy to locate - unlike other external devices I have had in the past. It is small enough to be conveniently portable and can be setup for automatic backup for only the files that you choose. Bought a 2nd one for our other computer!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own two of these, bought this as a gift. Holds all my movies, music, and I use one as additional room for my xbox memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to use with their Xbox One, as they ran out of space on the internal storage on the system. Works well, very easy to set up and use. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Hard Drive with high speed downloads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the hard drive I purchased. It downloads at good speed (3.0) and is a perfect size for someone on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently my primary hard drive crashed. Went through a lot to get the files back via very expensive data recovery service. Now I use this Passport as one of the triple redundant backup solutions so as not to be caught like that again. Drive works well and at 1TB very roomy. If not being used for backups, you could store a lot of music, pictures and videos on this. It is very portable as well. I was a good buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased 3 different WD Passports over the past year and I love all of them. I got the 2TB for my Xbox One as a black Friday deal. It synched easily and works exactly as expected. I purchased 2 of the 1TB versions for mine and my daughter's laptops. I recently loaded up 800GB to mine and noticed it got a bit warm but was virtually silent. These drives have so far performed wonderfully, reliable, fast and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great replacement for a dead soldier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an old drive that was beginning to show signs of imminent failure. This WD drive is an inexpensive upgrade that has performed exactly as hoped and expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Purchase to backup my entire hard drive on a new laptop. This is my 3rd WD, one for each computer and they are all still working, oldest five years old..

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my 2nd drive that I have bought of this kind. I have my first one hooked up to my xbox one for my games and now this 2nd one i have all of my iTunes library on. These drives are rock solid so far with no hiccups or anything. And for iTunes and Xbox ones with a 500gb drive I specifically recommend using these.

    I would recommend this to a friend