Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 4 out of 5 stars

    Great for portable music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product for storing pictures and movies. Works with all computers and laptops. Simple plug and play feature doesn't require and external power source.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 4 out of 5 stars

    Good if on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking at external hard drives, I look for size needs, which this met, then quality, of which WD is solid, and finally price, which is where this beat the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great for Xbox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tripled my storage for my new Xbox one, it's easy to use. And I love how small it is.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a back up drive to have all files and projects on hand from work. This works so well I intend on using another one or two for home as well. HIGHLY RECOMMENDED

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great backup drive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought three to use as rotating backup drives for the office. All work perfectly with no issues. Small size is easy to throw in a backpack or even a pocket to carry home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Western Digital

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best external/portable hard drive to date. This is the 3rd one I've purchased. They hold up for years. The first one had less space. I was trying it out. The second one was for my oldest son to download his games on. This one has more spa e for me to condense everything onto one; pictures, music, work and important paperwork. No complicated instructions, just plug up and go!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has a slim, easy-to-store form factor making it easy to carry on the go. It does the job that it's intended for and does it well. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy extra storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more storage to keep data intensive CAD models and drawings. This drive was plug and play. Now I have plenty of space and didn't need to buy a new PC to do my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Working After All These...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....weeks. I dunno how long it will last, but it's been so far, so good. I own three of these drives, including an older, USB 2.0 version that is still running quite nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an expert at Computers and hardware; however this was the easiest way to transfer data from one computer to the other.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works like a champ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review. Does what you want. Use for keeping files with me and have some multimedia on it. Also picked up a second one for my Xbox One system for added storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 13 GB of pictures on my old computer that needed to go somewhere. My Passport Ultra has been a great addition to my house. I can now reclaim space on my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Xbox one system since the storage is limit, this product expand the storage and WD is a quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and plenty of space.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use right out of the box. Been getting hard drives errors and needed to back up my files fast. This did the trick even though I have I lot of data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup drive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backup for my computer and a quick trip to Best Buy lead me to this little gem! It was easy to set up and install. Had my back up of my PC done in a few hours!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good, Quick, Clean, and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a drive specifically to do daily back-ups, I was looking for a quick external drive to move data from a failing hard drive. This drive was on sale, and seemed compact and easy. I was not disappointed. I skipped using any of the manufactures software by jumping directly into copying files. All worked out, mission accomplished at a decent price, and now I have a portable drive for other uses.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black is all that I could have asked for. I am completely satisfied with my passport.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    great drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High performance, great price, nice and portable. Wish it came with a longer cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in let the driver load to your PC or laptop and in under 5 minutes ready to use. I use this for music and large photo files so not to use up space on my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I always trust WD for external drives.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD my passport drives always work well for me. They are easy to use, just plug-n-play. And you do not need an external energy source so you can take it anywhere.

    I would recommend this to a friend