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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 6,268 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product and Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this black Friday 2015 at 50% off regular price. It works great and very easy to use. I bought two, one for the computer and one for the XBOX. So far no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good unitfor the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable backup memory for my computer. This 1TB portable hard drive came highly recommend from an IT friend of mine. It is small and met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very useful drive for creating back-ups of my desktop and laptop computers. I needed something compact to store in a safe deposit box and this was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grand daughter as a Christmas gift. I have always used WD and have been impressed with the realiability.This wil serve her well for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use yet portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, even a simpleton can plug it into a USB port and use it as a backup device or manually copy files and/or documents over to this portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD - My Passport Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hard drive I have purchase. I don't trust the cloud... This new WD drive is fantastic in that it is quite small, doesn't require external power. It is amazing how they fit 1 TB drive in such a small package. One bonus is that when I replace my computer in future with one that has USB 3.0 interface, this drive can handle that. (It works fine with USB 2.0 also.) The device looked and felt solid.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to gut our computer and bring to Geek Squad so we were able to save our thousands of pictures. Now we can load them back into computer and nothing was lost.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to backup files, pics to a expendable place for storage. This came highly reminded from our IT specialist. Definitely worth the price. Works well, lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Great external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital Portable drive. .. Great quality, ease of use, and great price..

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    For Console Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my xbox one. It works flawless. Havent had any issues. Its nice to have the extra space. WD does it again. Great brand. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Ext HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old WD ext drive, but it was much bigger and slower. Needed to store a ton of videos and pics, worked great. USB 3.0 made the transfer quick and painless...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these 1 terabyte USB drives and have never had an issue with them. I personally don't buy any drive that is over 1 terabyte. If one does go bad you don't lose as much data and you can replace it easily. Just remember to back up back, back up, back up!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD make the best hard drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Western Digital. I have two passports that have been error free for over 4 years. Needed the extra storage and Best Buy had a great price on the 1 TB.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for 1 tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a black and blue drive. Use one at a time and are able to back up our desktop. In case a virus comes my way I have a backup in hand. Can't beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the WD external drive as an additional drive for my PC. It has allowed me to create more room om the PC and is working fine. The have been no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to expand our Xbox One storage since we have a Day One Edition with the smaller hard drive. Plugged it right into the Xbox and it worked seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD Passpord 1 tb external works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about an external hard drive. If you can plug and play and have it not fail - it is great. Well that is this one. I have bought two of them now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pug and play type set up. I knew very little about extra drives. But I made this work right from start up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual a quality device from western digital. Works fast and is easy to use. The only trouble I ran into was initially installing it on my Windows 7 laptop. Took a couple minutes of online searching to find the driver because it did not automatically install.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Dependable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these drives and have had great success with them. Fast access and dependable. I carry them around and have not had any issues with reliability.

    I would recommend this to a friend