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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 6,267 reviews
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, but could offer a few more options for file selections, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provides needed Backup Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to much to say, works as advertised, and allows for routine backups..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    don't have anything to compare it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked and was easy to use. There are instructions included with the item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Back-Up is a back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really figured out how to work it yet. I tried to get Geed Squad to show me how but you needed and appointment and I didn't have time to wait. Plus I didn't have my computer back from repair yet. If I don't figure it out soon I will try to get back to Best Buy and have them show me how it works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal would buy it again but wont have it will last along time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a convenient hard drive, reliable and easy to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's a good external hdd .. but a short usb cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good external hdd .. but it comes with a really short usb cord .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item 11/6/16 and I haven't used it yet. I hope it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer and accesories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like best buy ad the serve that they provide,me during my store visits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good memory for daily use. It has not given me any troubles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OWNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it was designed for but is not very straight forward to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for another harddrive that I wished I'd have replaced sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the color. Would recommend highly and would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little more than I wanted to spend, but works gr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and it's a pretty color. Would have liked it less expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems transferring data from computer. Just plug into USB port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product few issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I have had very few issues with any that I have purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self contained. It comes with all of the software needed to do the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. I would recommend this product to all shoppers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive- it has a longer than most 3 year warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard drive!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and good data transfer rates over USB high speed ports.

    I would recommend this to a friend
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