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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 6,267 reviews
  • Rated 4 out of 5 stars

    good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good device for backing up your computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to save important files on your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to backup your files, pictures, and videos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard Drive with an initial issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I used this drive was to perform a complete backup of my computer. It became very warm to the touch. I called WD and they said it was okay due to the intense use. I now use it to access files or backup individual files and it has not been warm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and convenient, sleek looking, non cumbersome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, nice and sleek. Exactly as pictured.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to my friends and every one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out of the box. Quick enough for most needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy, would recommend to anybody, go & get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy, would recommend to anybody, go & get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer does everything we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is performing exactly as hoped, with wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.great price and great memory storage!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ease of backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition, no need to worry about backing up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a basic hard drive that is fair for its price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of space for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something to extend my memory. Great investment. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been very useful for me as I am deployed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I'm sure it will work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great harddrive for what i need it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. It works very well...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate helped make this a simple buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was sold the wrong hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained what I needed to the sales associate and that my laptop was six years old and operated on Windows 7. He said no problem and sold me this product, unfortunately it would not sync with my laptop. I need to return it but that can bed such a hassle.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like it so far, hopefully lasts a lonnnnng time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it so far, hopefully lasts a lonnnnnnnng time

    I would recommend this to a friend
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