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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,268 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external hard drive to save information from my phone and other devices and this product fulfilled my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice small size hard drive that's easy to use and easy to store. Since it's so small it is just the right size to use on the go to share pictures and videos with friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact drive for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for a compact hard drive when my wife and I travel to back up our photos and videos. Very easy to use. Windows 10 immediately recognized the drive. I like Western Digital Hard Drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it online and Works fine. Serving my needs appropiately, comes with handy softwares thats mkaes it more nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace another portable hard drive and wanted something much smaller. This drive absolutely fit the bill. It is small, fast, has plenty of space, and only requires one USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew backing up my computer could be so easy. I use it to do my monthly backup on my old desk top I still use and I love how it takes up no space what so ever and how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    "Travel friendly" External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD external hard drive. (Have another 1 TB HD bought for an older laptop.) Very compact and easy setup. Great for traveling (also bought a travel case for protection.) Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Extra storage for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to add storage to my xbox one. Does exactly what I needed it to do

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to transfer my files over to because my hard drive was running out of space. Gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to store tons of data and photos. I have a couple of these devices and highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Super small, super fast, fits in your pocket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few drives like this. All of the WD products are super reliable for me. I will keep buying them because they are a bargain and the just work. You can't go wrong with this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Seems to be doing its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for expanding my Xbox One storage and it seems to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    nice small footprint drive with large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these drives and use they for archive backup leapfrogging them. I put one in the safe deposit box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this portable external drive to back up my computer files and photos. It is user friendly (my secret fear of technology). The price was right and it was nice to have something that easily made me feel more secure about backing up things. I had a hard drive crash once and was never able to get back the information and music and photos, everything. I was told it would cost over a thousand dollars to try to retrieve things and yes, the tech tried everything, including freezing it. So this little tool will save everything for me should I ever have a crash again. I was so happy it didn't take a genius to use it, it just took a 62 year old gal with a little computer savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy external hard drive for beginner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport was fairly easy to connect and follow directions on the screen! Then you just drag and drop. SIMPLE

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid choice for a harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously not as fast as an SSD, but it gets the job done. And it's at a really affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    great storage capacity in compact form.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is perfect for backup purposes and with 1 TB capacity is perfect for storing large files such as photos and videos. I appreciate the compact size making it easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is standard for the industry and performs as advertised. No issues so far. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good drive to store movies on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this drive to store movies and pictures on seems to work very well. Wish the cable was a little longer

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Tried n' true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used WD external drives over the years and I've never had issues with failures. Very reliable and this one has lots of storage space for the use I have for it.

    I would recommend this to a friend