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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug it in, with the included USB cable, and get to work. This WD My Passport Ultra is a great size, thinner than a deck of cards and can be stowed just about anywhere for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this back in 2026 for my home office and it works as advertised. Great little product

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Very Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome little thing. I had an older external hard drive and it was too bulky. This little thing is great. I love how small it is and it holds up a lot of pictures plus music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected for a WD product. No problems installing or performing backup or using for data transfer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Easy. Quick! Does exactly what it says.great way to store and save my pictures and extra documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product.... no problems and working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as an outboard drive for one that crashed. absolutely easy to use and worked right off the bat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to back up my photos and documents using Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive . It is better than having multiple flash drives for photos and documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several portable drives for work, and this one has been so simple to use. It works just fine on PC or Mac and is lightweight and small, making it easy to carry from work to home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Clickfree backup device and this device was easy to install and performed a quick backup. I am very satisfied with the purchase. I wish the software that came with the device showed the progress of the backup and the files being backed up, but other than that, I would recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked the product up at best buy before I purchased. Had good reveiws. Also best buy sales recommend it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always on the go and taking my work with me is easy now that I have a reliable external drive! It's small compact and versatile. Made very well. I will buy another one when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Super portable and affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super portable and affordable. Easy to use. Just plug and play and you are ready to use it. Small enough to carry anywhere and no extra power cable required other then the USB cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    The best 1TB external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best 1TB external HDD. Very good quality this product, easy for use. I bought this HDD for store my picture. I'm very Happy with this purchase. Recommend this HDD for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good back-up for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to back-up my computer before installing Windows 10 and this was the best product for this purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all I wanted and more was able to download all my school stuff from my old computer without a problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Needed an external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed and external harddrive for a backup and this one was highly rated and low in price. I am very pleased with the purchase so far. Easy to use and has sufficient storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    worked with my computer & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small as well as easy to use with my computer. Appears it will work well for the backup I need.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Works great with my Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonable priced external drive to work with my Xbox one. This one worked just fine and was a good price for 1TB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my WD external hard drive! It's compact and very easy to use. Love the wild berry color too. Back up all my pictures and file. Easy to connect. Very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect for Xbox One Memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is perfect to backup your games on Xbox One and add extra storage for the big game downloads that eat up your system's hard drive fast. Easy to set up, easy to use.

    I would recommend this to a friend