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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 6,268 reviews
  • Rated 5 out of 5 stars

    Great product..Xbox one much happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly and my games are loading so much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WD Passport to replace an older Seagate drive that was still functional but used 2 USB connections for operation. I had some issues using it with USB 3.0 systems. This drive has worked flawlessly so far & based on previous WD drives I believe it will continue to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great for backup files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has plenty of backup storage for pics,documents and other files.It can even be used for extra drive for Xbox.Its small compact size makes it a good choice for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally got this to add extra storage to my Xbox one and it works perfect I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for easy backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to backup my computer. Not sure it's better than a flash drive,but my husband thought so.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good storage device with some caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a portable hard drive. I have previously used thumb drives. All in all, I think the drive is a good one that will let me store more data and free up my computer. I do not have much in the way of photos so I do not anticipate problems with space. I had the mistaken idea that using an external hard drive is similar to using a thumb drive, but it is a bit more complicated. The installation and setup processes were confusing to me. I was not sure which setup files I was using or why. I think I inadvertently backed up to the cloud which I did not want to do. Hopefully, the Geek Squad can help me with this. The drive comes without warranty of any kind which I found to be a bit disconcerting. When I moved my files over to the drive, I got a message advising me that not all of my files were able to be moved, but it did not tell me which ones. Going forward, I think I will really like having an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD Drive. I now have one connected to each computer to maintain ongoing backups of our data. The small size and large capacity is perfect for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It does what its supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what he's supposed to do, and is easy to organize store pictures, music and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    What every computer owner needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of a product to easily back up my computer. This product provide just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Time Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Western Digital Passport to combine the other 2 i have. My boys each want one, so i figure ill give them each one. I like the speed of transferring with this passport. My other ones are also Western Digital. I have not had any problems with any of them. Just plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    its a good hard drive does what I like .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good HD and has a lot of space to work on my video projects. Good hard drive to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    A great little drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive (Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive) to make backups of my PC (disk images). It is fast, portable and plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great to have when you have Hugh documents and large pics but don't have a lot of gigs on your pc. You can safely store all your precious files and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Super Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use. All I needed to do was plug it in and move my files over. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    exceptional portable external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact portable hard drive is fast and reliable. The blue color is really sharp and looks great. Operates on USB 3.0. Security software is built in and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for file back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a storage device to back-up all of my important files, as well as a place to put the system restore files for my laptop. It works great and is very portable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job...I think...Directions Not Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other back up disc was starting to go so I purchased a new one. Even though they are by the same company it appears to work differently. I eventually figured out how to transfer documents but need to do some additional reading on how to conduct a full back up. The directions are not very clear but it seems to work. Take the time to read the directions and figure it out before using because there are changes in the product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    External hard drive - lots of room for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product met my needs to store all my information from a previous computer. works as needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's computer crashed, which she uses at home for both personal and business. Only a fraction was able to be rertrieved. Had we had one of these, we wouldn't have lost anything and it cost less than what we paid for the service time on the bench. A neighbor, who works in IT, reccommended this one for us and provided a link for it on Amazon. However, to my delight, it was in stock at my local Best Buy. And not only at the same price, but we got a gift card included with the purchase ! So now we have 2, one for her's and my computer. It is very easy to set up and program to do back ups each day automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Always like My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several My Passport drives, all of which are still in use. Its small size makes it very easy to carry where we need it, and it has never given us any trouble.

    I would recommend this to a friend