Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    great storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions clear and easy to follow. Easy to use. Good size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of storage in small package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive for backing up pictures and documents and have saved over 500GB to this drive without a hiccup so far. Very portable and doesn't take up a lot of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Operates as promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, sure enough, this operates just as promised. I was happy to see that it works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect size hard drive for on the go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact portable hard drive. Very please to have purchase a second HD which has 2x the storage space for the same price on sale. Best Buy always has the best deals.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed additional storage for class assignments and work can't afford new laptop good option

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Perfect for pics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and size it's packable in my bag and it holds all my modelling pics which are big files. Very happy with this purchase and affordable as well. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most Reliable Hard Drive Ive Owed. Easy plug n play. Im able to store all my photos videos and files in one single device. I also got the best deal from BEST BUY...

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Seems to be a sound external hard drive. Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good external hard drive. I have been satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife to store her digital scrap book files when traveling. It is large enough to store all she needs and is still compact enough to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    great storage easy travel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to travel with I can readily put all documents from the computers on this drive and not have to worry about a thing. Works perfectly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage for your personal use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really easy to install, very handy , great look, and fast in trasnferring datas from and to your laptop or PC.A great worth for this price with ample of storage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great on Xbox One for additional stowage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Xbox One. It does have to be reformatted this the Xbox One system menu. It is also USB 3.0 / 2.0 which means it could work on other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a hard drive storage device to back up my computer and chose this product. It is easy to use, compact, and easily backed up all the information on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Hard Drive to create a wireless storage solution when paired with my Belkin Router. Took a little bit of research to figure out how to complete the setup, but once it was up it worked flawlessly. Large amount of storage for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external storage device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the WD external hard drive- better than keeping multiple USB sticks. Easy to carry and quick to operate as all the files are located in a single place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage and easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard-drive is exactly what you need for all the items on your computer that you can't afford to lose. Lots of storage space and it is really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Just what I needed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a relatively small functional hard drive that was fast I gotta take this one this is great really really really really really really love it thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good portable drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is a good value. Works as expected. I used it mainly for backups and when a flash drive does not have the capacity for a lot of files. I cannot make comments on reliability yet, but no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It does what I wanted it to do!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went looking for this I debated between this portable hard drive and some thumb drives. The portable hard drive won out because of the MUCH bigger capacity. The drive does take up more space than a thumb drive but with the increased storage space this to me was a no brainer. Western Digital makes great drives. If the physical size is not an issue I would going with the larger capacity hard drive but if you need the portability of a thumb drive due to size limits then perhaps a thumb drive will suite your needs better. As I say this hard drive works better for me. Perhaps it will for you as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something to back up our computer files to and found this hard drive. We can easily me files to and from this device, it works just like a USB thumb drive.

    I would recommend this to a friend